Charge to my account

Discus and support Charge to my account in XBoX on Consoles to solve the problem; Hello, Please I need urgent help, My name is Daniel, I am 16 years old, I do not work, and the problem is that I have a charge in my account that I... Discussion in 'XBoX on Consoles' started by DanielMedPon, Dec 2, 2019 at 6:22 PM.

  1. DanielMedPon
    DanielMedPon Guest

    Charge to my account


    Hello, Please I need urgent help, My name is Daniel, I am 16 years old, I do not work, and the problem is that I have a charge in my account that I have not paid, but if I have not bought anything, I am from Chile and I am translating all this to via
    google translator, it is the second time that they charge me something that I have not bought. *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** Please

    :)
     
    DanielMedPon, Dec 2, 2019 at 6:22 PM
    #1
  2. XBF Crystal P Win User

    charges on my account

    Hi there Mareta9913,

    Thanks for reaching out here in Xbox Forums. I understand there is an issue with charges on your Microsoft account. I recommend to keep your account more secure by changing your password regularly and Prevent
    unauthorized purchases by children on Xbox One
    .

    1.
    Sign in to your Microsoft account,
    then select
    Security.

    2. Select Change password.

    3. Type your current password, then type a new password and type it again to verify. If you forgot your current password, you can

    reset your password
    .

    4. Select Save.

    In regards to the transactions, try
    requesting refund
    .
    Click here to learn
    How
    to complete the refund request form
    .
    After you submit the request, you’ll receive confirmation and follow-up emails that will include instructions on how to keep track of the status of your request.



    Hope this helps.
  3. PsYcHoUKNas666 Win User

    Charge to my account

    Hello i i hothis link helps with the refund and charge issue please let us know so we can see if we can find different solutions
    for you.

    Thanks


  4. SinistralSpark8 Win User

    Charge to my account

    Hi, go to https://support.xbox.com/ and talk to support, also see if there is any credit card or another payment method linked in your account and if you have any current bill on
    your account, if you do take off.
  5. Christyna64 Win User

    Charge to my account

    You will want to contact Xbox billing support for this issue. I will put a link below. Also you might want to talk to your bank about unauthorized charges and get a new card.

    https://support.xbox.com/en-US/contact-us
  6. ProDefault Win User

    Charge to my account

    Contact support.xbox.com for billing issues
Thema:

Charge to my account

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