CHARGED FOR A FREE GAMES FOR GOLD GAME!!!

Discus and support CHARGED FOR A FREE GAMES FOR GOLD GAME!!! in XBoX Sales and Promo to solve the problem; I saw Super Bomberman R is free on games with gold and so I downloded it, then discovered a couple of days later I’ve been charged the full £34.99 for... Discussion in 'XBoX Sales and Promo' started by MartinCrowe, Mar 18, 2019.

  1. MartinCrowe
    MartinCrowe Guest

    CHARGED FOR A FREE GAMES FOR GOLD GAME!!!


    I saw Super Bomberman R is free on games with gold and so I downloded it, then discovered a couple of days later I’ve been charged the full £34.99 for a game that is meant to be free this month. I was told to apply for a refund but my refund request came
    back as ‘not eligible’. Ive been wrongfully charged and want my money back! I certainly wouldnt have downloaded the game if it wasnt free. Im very disappointed I’m having to spend so much time chasing up a solution to have my money returned after it was wrongfully
    taken. My friend also downloaded the game but hasnt been charged so clearly there has been a mistake. Not happy.

    :)
     
    MartinCrowe, Mar 18, 2019
    #1
  2. FazzyWazzy 86 Win User

    FREE Games on XBox Live

    The free games on gold should be free, no hidden charges. That would be weird if there were any :)
  3. ngocphi Win User

    'You have no valid payment options on file.'

    For games for gold there is no charge

    therefore the balance isnt the issue

    games for gold are free for gold members the previous post already answered your question
  4. XBF Diego M Win User

    Microsoft Store took my money for a "Game with Gold" with active xbox gold subscription.

    Hi there,

    Star Wars Jedi Knight: Jedi Academy is indeed a free games with gold and should not have charged you for the game. Essentially it still charges you but only 0$. You will still see the transaction in your order history but for 0$.

    Does it let you get any of the other two free games with gold and have you always been able to get the free games with gold? Just attempted to get them and see if it charges you or not, but don't complete anything.

    If you game share the subscription you won't have access to the free games, but you say you purchased it a week ago so that game should be free.
  5. GroundOregano94 Win User

    Games with gold charging for free games

    You can't claim 360 gold game with pay pal. You need a credit card. And it will charge you nothing. I think that American and Visa don't work some times. But Mastercard always works. Sometimes you must try later. And the moderator corrected me. Your Pay
    pal should be valid.
  6. Deadpoo74 Win User

    Games with gold charging for free games

    Yes it tries to charge me even when i confirm i have two valid payment options
Thema:

CHARGED FOR A FREE GAMES FOR GOLD GAME!!!

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