Charged for adding debit card to my account (and won't let me use it)

Discus and support Charged for adding debit card to my account (and won't let me use it) in XBoX Accessibility to solve the problem; I added a prepaid debit Visa gift card with in the intent of purchasing something through Xbox Live, but Microsoft has charged me $1 for adding that... Discussion in 'XBoX Accessibility' started by Gabrielle Baillargeon, May 23, 2019.

  1. Charged for adding debit card to my account (and won't let me use it)


    I added a prepaid debit Visa gift card with in the intent of purchasing something through Xbox Live, but Microsoft has charged me $1 for adding that card onto my Microsoft account. I assume I'll get refunded, but the problem is I'm trying to purchase something
    that is the same amount as what's on the debit card.

    When I tried to purchase the game anyways it says I'm not authorized to use that card, even though I registered it online to be able to be used for online purchasing. I am the card holder so I don't know why it's not letting me use it. This charge did not
    show up on my Microsoft account, but it did on the debit card's account. I took the card off my account, and added it again a day later only to find that Microsoft has charged me $1 AGAIN.

    Am I going to get refunded soon? Or do I have to wait a long time? I am now short $2.

    :)
     
    Gabrielle Baillargeon, May 23, 2019
    #1
Thema:

Charged for adding debit card to my account (and won't let me use it)

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