charged for nothing

Discus and support charged for nothing in XBoX Games and Apps to solve the problem; My son decided to cancel the game he was downloading. Canceled but was still charged and only have demo. Didn't want game but can we get $ back?... Discussion in 'XBoX Games and Apps' started by BLACKHAWK52B, Jan 22, 2014.

  1. BLACKHAWK52B
    BLACKHAWK52B Guest

    charged for nothing


    My son decided to cancel the game he was downloading. Canceled but was still charged and only have demo. Didn't want game but can we get $ back?

    :)
     
    BLACKHAWK52B, Jan 22, 2014
    #1
  2. SoNiC HoBo
    SoNiC HoBo Guest
    Charged for nothing serious

    So basically got on playing some rainbow six siege and this guy tries to spawn kill me and I shoot him in the head and kill him a few moments later I get a message saying nice kill you Freaking hacker but he used the other word so I reply and say some mean
    and unpleasant words and instantly get an msg saying banned from communications and I totally understand what I did was bad and not right but how can I who has been playing Xbox live for more than 10 years have 2 conduct violations in the last 10 years get
    banned instantly should there not be a warning.
     
    SoNiC HoBo, Jan 22, 2014
    #2
  3. Charged over £100 for nothing!

    As this is a billing issue, you will need to call Xbox Support.
     
    SONIC SCREAM 07, Jan 22, 2014
    #3
  4. charged for nothing

    There are no refunds, you are able to re-download the game--free of charge--from your Download History however.
     
    VisageOfAnAngel, Jan 22, 2014
    #4
  5. Geth Win User

    Charged for nothing

    For most refunds you'll need to go directly to the Xbox refund page or contact Xbox phone support.
  6. AssertiveGrub90 Win User

    Charged for nothing ?

    You can check your subcription status on your account to see if it was processed. You don't actually recieve anything other than permissions. Plus it can take a couple days to process. In the mean time you should be able to find out for sure if you get
    in contact with support.
  7. Ricardo Cintra Win User

    Charged for nothing ?

  8. VisageOfAnAngel Win User

    charged for nothing

    There are no refunds, you are able to re-download the game--free of charge--from your Download History however.
  9. steeledwand7664 Win User

    Charged for nothing

    The payment option that you are charged on is it possibly on another account than what you were signed into when looking at the order history?

    If you are not sure the only thing you can do is try to get ahold of xbox support by going to support.xbox.com/contact-us and they can do a search with the payment option and see any account that the card is actively on and see if there are any charges that
    match to what you are talking about otherwise you would need to dispute the charges with your bank.
Thema:

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