Charged Twice

Discus and support Charged Twice in XBoX Games and Apps to solve the problem; I purchased gold on World of Tanks and was charged for two $5 packs when I only confirmed one. bf18d059-0b53-4db5-bf1d-741e92f5de72 Discussion in 'XBoX Games and Apps' started by SubZero10227, May 29, 2014.

  1. SubZero10227
    SubZero10227 Guest

    Charged Twice


    I purchased gold on World of Tanks and was charged for two $5 packs when I only confirmed one.

    :)
     
    SubZero10227, May 29, 2014
    #1
  2. Fembot92
    Fembot92 Guest
    Charged Twice!?

    I bought a month of Xbox Live Gold on November 2nd 2011 for myself and I got charged 10.19$ CAD twice for it... I wouldn't really care if it gave me 2 months for charging me twice but my time runs out December 2...And the weird thing is the payments are
    towards 2 different receivers?

    PAYPAL *MICROSOFTCO

    2211 NORTH FIRST STREET

    and

    MICROSOFT *XBOX LIVE

    ONE MICROSOFT WAY

    Anyone know whats going on here or what I should do?
     
    Fembot92, May 29, 2014
    #2
  3. Mister Gwyther, May 29, 2014
    #3
  4. Daft Badger
    Daft Badger Guest

    Charged Twice

    Best bet is to phone support for your region as they are the only ones who can deal with billing issues.
     
    Daft Badger, May 29, 2014
    #4
  5. Daft Badger Win User

    Charged twice

  6. Mister Getafix Win User

    Charges Twice

    Heya!

    Smwutches is correct in that you will need to contact phone or chat for all billing issues as we do not have the proper tools to assist over the Forums.

    When accessing the
    contact us page
    be sure to click "No thanks" on the virtual agent and you will be taken the chat support and phone support section.

    We hope they are able to assist you in a timely manner!
  7. MisterSwitch Win User

    Charged Twice!?

    onyx, once again, is right. 18004myxbox will sort this out for you.
  8. onyxishere Win User

    charged twice

    If you were charged for an item you did not receive then you'll need to contact support and speak with billing.

    support.xbox.com/contact-us

    Good luck.
  9. XBF Jasmine Z Win User

    Charged twice

    Hey Mariposa,



    I’m sorry to hear about any issues you may be having. If you haven’t already, please go ahead and make a new thread
    detailing your issue if this situation is not resolved. That way we can tailor our support specifically to you!

    Thank you
Thema:

Charged Twice

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