Check the info you entered. It doesn't match the info for this card

Discus and support Check the info you entered. It doesn't match the info for this card in XBoX Sales and Promo to solve the problem; i cannot add my card on my profile it keeps saying Check the info you entered. It doesn't match the info for this card... Discussion in 'XBoX Sales and Promo' started by AdrianeBrooks, Aug 3, 2019.

  1. Check the info you entered. It doesn't match the info for this card


    i cannot add my card on my profile it keeps saying

    Check the info you entered. It doesn't match the info for this card

    :)
     
    AdrianeBrooks, Aug 3, 2019
    #1
  2. rudipops1 Win User

    Check the info you entered. It doesn't match the info for this card

    Try to add the card through account.microsoft.com under payment & billing or vise versa if you're using the website, use the console. If you're still getting the error, please contact your financial institution to ask if your card has online purchases
    restrictions. If so, remove them and re-add the card after doing a power cycle (restarting it from the settings under power & start up) with the console.
  3. Smwutches Win User

    "Check the info you entered. It doesn't match the info for this card."

    Since Latvia is not supported by Live, your account region is most likely set for a different region. Since the credit card wouldn't match that region, that could be a possible reason.
  4. TYRANT 5663 Win User

    Check the info you entered. It doesn't match the info for this card

    if your card doesn't work check this
    site
    and check with your bank to see if there's enough money on it because Xbox is weird like that. I speak from experience
  5. XBF Amber M Win User

    "Check the info you entered. It doesn't match the info for this card."

    Hi Armands14,

    Thanks for reaching out to us in the forums with this question. As our Ambassador has stated, your payment method (credit/debit card) much match the region that your console is set to in order to be used for purchasing or renewing subscriptions and
    other items. This is to ensure that the Xbox Live Gold service or other purchase reflects the local market economy in which the Xbox Live Gold subscription or other purchase (game, DLC, etc.) was purchased or code redeemed.

    If you would like further information regarding this for your region, then I recommend that you
    contact Xbox Support by requesting a call back or chat directly.

    Since there is no further resolution and in an effort to minimize repetitive answers we will be locking this thread, but if you have any further questions or concerns feel free to come back to the Xbox forum (Do not repost the same question or
    thread as that would violate the Xbox Forum Guidelines).

    Happy gaming.
  6. Armands14 Win User

    "Check the info you entered. It doesn't match the info for this card."

    So what you are saying is i cant have live? Because earlier today i saw my region and set it to Latvia ( because thats where i live ) from UK, and if i set it to UK my card will still be on Latvia and microsoft will still give me the same stuff that i have
    wrong info.

    Cool, very good system you have.
Thema:

Check the info you entered. It doesn't match the info for this card

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