Child account

Discus and support Child account in XBoX on Consoles to solve the problem; I have a parent account and added my kid in xbox. Now whenever he tries to play the game , it give different error messages. One message is "the... Discussion in 'XBoX on Consoles' started by AirCrib25777266, Oct 26, 2019.

  1. Child account


    I have a parent account and added my kid in xbox. Now whenever he tries to play the game , it give different error messages. One message is "the account who purchased the game should sign in" . I want the game pass and games available to my child that
    are purchased under my account. He can launch them but not able to contiue. Sometime error message is " an error occured, please try again later" any solutions

    :)
     
    AirCrib25777266, Oct 26, 2019
    #1
  2. ChristoferVanWormer Win User

    Child account not a child account?

    I contacted support. They said there was nothing I could do. I guess when we created her Live account we accidentally put the wrong birth date in. The one entered made her account an adult account and support told me there is no way to convert an adult
    account into a child account. She has achievements and such saved and wiping the slate clean wouldn't have been the most ideal situation.
  3. nickisullivan13 Win User

    Child account not a child account?

    if your girlfriends daughter's birthday when she set up the account is under 13 then the 50 cents would have to be paid and an adult account linked. if the account age is under the age of 18 but above 13 then it needs an adult account linked to it.
  4. XBF Leo G Win User

    Kinderkonto zu Erwachsenenkonto Stufen -[Translation - Children's account to adult account levels]

    Hello PhilipBasgal,

    Thank you for posting on the Xbox forums. We understand that you are interested in changing a child account to an adult account. Once an account has been established as a child account, it cannot be changed to an adult account until the child turns
    18. The best way to manage the child account is to
    add it to a family
    . This requires an adult account to add the child account to the family. Once the child account has been added to the adult account's family, the child account will be able to access online features. Be sure to let us know the results!
  5. HAZMAT RADIO Win User

    Switching accounts

    You can't transfer licenses or content from one account to another.

    The accounts Parent / Child are separate accounts. The parent account just manages the child account.

    The child account will remain a child account until the birth date that was used for that account reaches the age of 18.
  6. The Viral Cyrix Win User

    Parents Beware

    Dont use the console as a child minding device. The child must not have a Child account as if you have a child account you cant change anything without the parent account signed n also
Thema:

Child account

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