child account

I contacted support. They said there was nothing I could do. I guess when we created her Live account we accidentally put the wrong birth date in. The one entered made her account an adult account and support told me there is no way to convert an adult
account into a child account. She has achievements and such saved and wiping the slate clean wouldn't have been the most ideal situation.

if your girlfriends daughter's birthday when she set up the account is under 13 then the 50 cents would have to be paid and an adult account linked. if the account age is under the age of 18 but above 13 then it needs an adult account linked to it.

Hello PhilipBasgal,

Thank you for posting on the Xbox forums. We understand that you are interested in changing a child account to an adult account. Once an account has been established as a child account, it cannot be changed to an adult account until the child turns
18. The best way to manage the child account is to
add it to a family. This requires an adult account to add the child account to the family. Once the child account has been added to the adult account's family, the child account will be able to access online features. Be sure to let us know the results!

You can't transfer licenses or content from one account to another.

The accounts Parent / Child are separate accounts. The parent account just manages the child account.

The child account will remain a child account until the birth date that was used for that account reaches the age of 18.

Everything is bound to the account/gamertag. If you have a child then they should be on a child account which does let you set restrictions.

Manage account: Child accounts