Childs subscriptions being taken even though I've removed the association to my account

Discus and support Childs subscriptions being taken even though I've removed the association to my account in XBoX Sales and Promo to solve the problem; I cannot access my childs account as we do not know the details, I've removed the association to my account, yet the money is still being taken. I've... Discussion in 'XBoX Sales and Promo' started by RichardClark27, Jun 30, 2019.

  1. Childs subscriptions being taken even though I've removed the association to my account


    I cannot access my childs account as we do not know the details, I've removed the association to my account, yet the money is still being taken.

    I've tried contacting Microsoft, yet am stuck talking to a virtual assistant.

    How do I rectify this?

    :)
     
    RichardClark27, Jun 30, 2019
    #1
Thema:

Childs subscriptions being taken even though I've removed the association to my account

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