Choppy audio and chat through wireless head set

Discus and support Choppy audio and chat through wireless head set in XBoX on Consoles to solve the problem; So recently my Xbox one x When connected to my turtle beach stealth 600's the audio will just start breaking up and the chat, if I speak it is very... Discussion in 'XBoX on Consoles' started by charliemurphy2, Aug 13, 2019.

  1. Choppy audio and chat through wireless head set


    So recently my Xbox one x When connected to my turtle beach stealth 600's the audio will just start breaking up and the chat, if I speak it is very choppy for other users too. It's not the headphones I have another pair they both do it. When I pair them
    to my other Xbox one (non x) both headsets don't do that. I need some help here

    :)
     
    charliemurphy2, Aug 13, 2019
    #1
  2. Njal the Blue Win User

    Choppy audio and chat through wireless head set

    Are you in the Xbox Insider Preview program? This seems to be an ongoing issue with preview OS builds, download the Xbox Insider Hub app and file a report. Also post about it here HTTPS://www.reddit.com/r/xboxinsiders
  3. sandy the hippy Win User

    Choppy audio and chat through wireless head set

    If not involved in preview, can I ask if consoles are connected wirelessly, and if so, does your router use 5ghz?

    It may be that your Xbox one x is utilising a 5ghz Wi-Fi channel, and original Xbox isn't, and this use may interfere with the headphones. I had same issue at first with my turtle beach. It corrected itself when I switched off 5ghz channels on router, I
    then switched to a wired connection.

    If possible, hookup your offending console with a Ethernet cable to router, see if sound issue persists. If it does, then that's not the issue
  4. LMG GRINCHY Win User

    Choppy audio and chat through wireless head set

    i had the same problem. I strongly recommend following sandy the hippy post, as soon as i went onto a wired connection the problem was
    gone
  5. Mrs Sn0wman G18 Win User

    How does it work with the headset

    Okay so a 360 head set will connect to your xbox via optical cable for game audio (the more expensive wireless ones anyways) im not sure how the wired ones would work. There is a chat cable that will connect the head set to the controller for chat audio.

    The xbox one versions that Microsoft and turtle beach have made will just plug in to your controller and you will get game and chat audio from that
  6. Cheez-21BAE529-F0FC- Win User

    Can't Hear Chat Unless...

    You headset is wireless, but it only supports wireless game audio, so you will have to have the headset plugged into the controller for chat to work properly.

    On your controller's chat adapter you will want to press the button that rises the volume of voice chat until it beeps and won't allow you to adjust it anymore, this will ensure only chat audio is being sent through the controller since your wireless adapter
    is broadcasting the game audio.
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Choppy audio and chat through wireless head set

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