Claimed rewards not received

Discus and support Claimed rewards not received in XBoX Rewards to solve the problem; afternoon I claimed 2 x 5000 Microsoft points from my gem rewards, however nearly 5 days later, I still haven’t received them?? How do they get... Discussion in 'XBoX Rewards' started by Rat Wi A Wig On, May 11, 2018.

  1. Claimed rewards not received


    afternoon

    I claimed 2 x 5000 Microsoft points from my gem rewards, however nearly 5 days later, I still haven’t received them??

    How do they get credited to my account, and when?

    Just concerned I’ve missed something

    Cheers

    :)
     
    Rat Wi A Wig On, May 11, 2018
    #1
  2. StuntedMilk5
    StuntedMilk5 Guest
    Vip gems

    Hi i claimed my vip gems for 5000 reward points on the 1st of june and I haven't received them yet
     
    StuntedMilk5, May 11, 2018
    #2
  3. Zestymari
    Zestymari Guest
    freedom rewards trove dragon coins

    i have not received my trove dragon coins after may 29th. i have only claimed 20 codes (20 x 10 = 200), and its states u can earn 300. time is not expired yet, so please fund me my rewards.
     
    Zestymari, May 11, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Claimed rewards not received

    They should show as pending on the Rewards site. Once credits are pending, they are deposited by the following 15th or 30th of the month. So they would be scheduled to be deposited into your Microsoft Account at the end of the month.
     
    Smwutches, May 11, 2018
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello,

    From the FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. Smwutches Win User

    Claimed rewards not received

    They should show as pending on the Rewards site. Once credits are pending, they are deposited by the following 15th or 30th of the month. So they would be scheduled to be deposited into your Microsoft Account at the end of the month.
  7. XBLRewards8 Win User

    Claimed rewards not received

    Hello,

    From the FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
  8. Bark_LB Win User

    Can't redeem Xbox Game Pass for PC code from AMD rewards

    Alexander, Did you receive an email with the code after claiming it on the AMD rewards site? If I remember correctly that is how I received the code when I redeemed my gamepass reward from an AMD purchase, the "activate" button you're clicking did not
    actually activate it for me automatically.
  9. Smwutches Win User

    Still awaiting xbox ambassador rewards I have been awarded

    For Ambassador issues, it's best to post in the Ambassador forums. Avatar rewards have not been released yet. Once they are, there will be an option to claim them on the rewards page. You should receive a survey over the next couple of weeks to fill out
    for physical prizes.
  10. XBLRewards8 Win User

    HELP ME

    Hello HearingSole,

    From the FAQ:

    I claimed Rewards Credits from the vault. When will I receive them?



    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours.

    Since it has been less than 96 hours since that item became available in the vault, it is too soon to see them as pending.
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Claimed rewards not received

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