Cobro bancario desconocido Xbox GamePass *Mod Translation: Bank Collection Unknown Xbox...

Discus and support Cobro bancario desconocido Xbox GamePass *Mod Translation: Bank Collection Unknown Xbox... in XBoX Sales and Promo to solve the problem; Hola, el pasado día 13 pagué por un GamePass y se cobró directamente en la cuenta de la tarjeta. Unos días después, sin aparentemente hacer yo nada,... Discussion in 'XBoX Sales and Promo' started by NuñoC., Mar 25, 2019.

  1. NuñoC.
    NuñoC. Guest

    Cobro bancario desconocido Xbox GamePass *Mod Translation: Bank Collection Unknown Xbox...


    Hola,

    el pasado día 13 pagué por un GamePass y se cobró directamente en la cuenta de la tarjeta. Unos días después, sin aparentemente hacer yo nada, aparece un nuevo cobro de la misma cantidad en concepto “prueba gratuita”(menuda ironía de concepto para un cobro)

    ¿Me puede alguien explicar el porqué y cómo devolverlo?

    Gracias.

    *Mod Translation*

    Hello, last day 13 paid for a GamePass and charged directly on the card account. A Few days later, without apparently doing anything, appears a new collection of the same amount in concept "free trial" (what an irony concept for a fee)

    Can someone explain why and how to return It?

    Thank you.

    :)
     
    NuñoC., Mar 25, 2019
    #1
  2. WPAK Win User

    Cobro bancario desconocido Xbox GamePass *Mod Translation: Bank Collection Unknown Xbox GamePass)

    Web translation:

    Unknown bank charge Xbox GamePass

    Hello,

    On the 13th, I paid for a GamePass and it was charged directly to the card account.
    A few days later, without apparently doing anything, a new charge of the same amount appears in concept "free trial" (a little irony of concept for a charge)

    Can someone explain to me why and how to return it?

    Thank you.

    Response:

    Hi there,

    please check the transactions at http://account.microsoft.com to see if it shows a reason for this.

    If it doesn't then it is best to contact Xbox Support via Phone so they can take a deeper look into the issue and hopefully solve it where needed.

    To contact Xbox Support use
    http://support.xbox.com/contact-us
  3. XBF George L Win User

    Cobro bancario desconocido Xbox GamePass *Mod Translation: Bank Collection Unknown Xbox GamePass)

    Hello!

    Thanks for reaching out to us here on the forums with this situation. I understand you're having issues with your

    Xbox Live Services
    click the link to go review what subscriptions you currently have active. You can monitor all your transactions by going here:
    Microsoft Account Order History. If you do find the charge to be in error you can submit a
    Xbox Refund Request form. Hope this helps.
  4. XBF Erick C Win User

    Cobro desconocido (Unknown Collection)

    Hey there!

    Sorry to her you are running into this issue with this transaction that came through. From what you are saying it looks like the transaction is not appearing on your accounts

    Order History
    ? If you do not see It on your order history then I would advise that you
    Contact Xbox Support so that you can get further assistance in tracking down the origin of the transaction and so that you can get this resolved.

    Please let us know if this has helped.
  5. Manuel Caceresqn Win User

    Cobros (Charges)

    Si, el problema es que me cobro el game pass, pero no me dio, no tengo el game pass. Ojala me den una solucion, que me den el gamepass o el dinero.

    [Translate - Yes, the problem is that I charge the game pass, but it did not give me, I do not have the game pass. I hope they give me a solution, that they give me the gamepass or the money.]
  6. Dageto Kraft Win User

    cobro no autorizado (unauthorized collection)

    hola buen dia

    de cuanto fue el cobro?

    al ingresar una tarjeta se te hace un pequeño cobro para verificacion y si la quitas y la vuelves a meter te cobrara otra vez ese cobro dicen que luego se te regresa automaticamente pero la verdad las tarjetas que yo meti jamas me regresaron el cobro

    suerte y saludos

    Translation:

    Hi good day

    How much was the charge?

    when you enter a card you are charged a small fee for verification and if you take it away and put it back in, you will be charged again that payment they say that it will be automatically returned to you but the truth is the cards that I put never returned
    the payment

    luck and regards
Thema:

Cobro bancario desconocido Xbox GamePass *Mod Translation: Bank Collection Unknown Xbox...

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