Code einlösen geht nicht [Translation - Redeem Code is not working]

Discus and support Code einlösen geht nicht [Translation - Redeem Code is not working] in XBoX Accessibility to solve the problem; Hallo, ich kann einen erworbenen Code nicht einlösen. Es wird mir nur angezeigt, dass ein unerwarteter Fehler aufgetreten ist und ich später es neu... Discussion in 'XBoX Accessibility' started by iamEDEN, Mar 15, 2019.

  1. iamEDEN
    iamEDEN Guest

    Code einlösen geht nicht [Translation - Redeem Code is not working]


    Hallo,

    ich kann einen erworbenen Code nicht einlösen. Es wird mir nur angezeigt, dass ein unerwarteter Fehler aufgetreten ist und ich später es neu versuchen soll.

    Auch kann ich keine Inhalte im Microsoft Store kaufen.

    Jemand ne Ahnung?

    -----------

    [Mod Translation - Hello,

    I can not redeem a purchased code. It just shows me that an unexpected error has occurred and I should try again later.

    Also, I can not buy content in the Microsoft Store.

    Anyone know?]

    :)
     
    iamEDEN, Mar 15, 2019
    #1
  2. XBF Amber M Win User

    Code einlösen geht nicht [Translation - Redeem Code is not working]

    Hey there,



    Sorry for the issue you may be having with Purchase and Content Usage. There is currently a
    Service Alertout right now for Core services. We are aware that some members may be having problems finding previously-purchased
    content or purchasing new content. We are working to resolve the issue as quickly as possible, and we will be sure to provide you with frequent updates.

    Hope this helps.
  3. choppyseize Win User

    Code einlösen geht nicht [Translation - Redeem Code is not working]

    Hi there is currently a service alert up for code redemptions. You can check here for the most recent status.
  4. xX Dennis Kj Xx Win User

    hallo mein xbox account wurde gehackt was kann ich tun ?

    Geht nicht der schickt nen code an meine email adresse und die wurd auch gehackt

    [Translation: Is not the address, and the Wyrd sends a code to my email also hacked]
  5. Arminator Win User

    Game pass code kann nicht eingelöst werden. (Game pass code can not be redeemed.)

    Kannst Du bitte genauer erklären, was Du mit "einmalig pro Account einlösbar" meinst?

    Ich habe auf meinem Account von der vorletzten Gamescom 2017 mehrere Game Pass Codes auf meinem Account einlösen können, und auch ein weiterer Promo-Code konnte problemlos eingelöst werden.

    Hast Du denn das Abo-Modell aktiviert, und möchtest einen Prepaid Code stattdessen einlösen?

    Oder hast Du den Code bereits auf einem Account "einmalig" eingelöst, und versuchst denselben Code erneut auf einem anderen Account einzulösen (was nicht funktionieren wird)?

    Bitte erkläre nochmal genau, welchen Code Du wie erhalten hast, und was Du bereits eingelöst hast, damit wir Dir besser helfen können.

    [Translation]:

    Could you please explain in more details what you mean by "redeemable only once per account"?

    I was able to redeem multiple promotional codes they gave away on Gamescom 2017 on my account without issues.

    Did you activate an actual subscription on your account and you're trying to redeem a prepaid code now? Or did you already redeem that specific code on an account "once", and try to redeem the same code on a different account again (which will not work)?

    Please explain what code you got how and what you had already redeemed, so we can try to help you better with your issue.
  6. WPAK Win User

    Code geht nicht

    Hi there,

    Remeeming errors can be caused by issues on the account itself. Be sure to check if your billing information is correct at
    http://billing.microsoft.com and also check
    http://account.microsoft.com/services for any outstanding amount issues, these need to be sorted prior to being able to redeem codes.

    After that try redeeming the code on both xbox console and via xbox.com/redeemcode

    Also check that the Xbox Live account , the console and code all match region wise, using different regions for any of them cause issues too.

    If you can't find anything wrong and it is still not working, best thing to do is to contact official Xbox Support via Phone or Microsoft Support Chat at
    http://support.xbox.com/contact-us they can do a more indepth look into this issue.
Thema:

Code einlösen geht nicht [Translation - Redeem Code is not working]

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