Code for Halo 5 (purch. from Amazon) redeemed to defunct account - how do I transfer to active ...

Discus and support Code for Halo 5 (purch. from Amazon) redeemed to defunct account - how do I transfer to active ... in XBoX Games and Apps to solve the problem; Just purchased the digital code for Halo 5 from Amazon and clicked the "Redeem at XBOX LIVE" button. This apparently logged in automatically using... Discussion in 'XBoX Games and Apps' started by xUserZer0x, May 17, 2016.

  1. xUserZer0x
    xUserZer0x Guest

    Code for Halo 5 (purch. from Amazon) redeemed to defunct account - how do I transfer to active ...


    Just purchased the digital code for Halo 5 from Amazon and clicked the "Redeem at XBOX LIVE" button. This apparently logged in automatically using defunct account credentials (still sitting in the browser's saved login info), and the code was redeemed to
    the wrong account (i.e., this one). How do I transfer to my active account?

    thanks

    :)
     
    xUserZer0x, May 17, 2016
    #1
  2. Redeemed code

    I redeemed a code on my current account for the atomic blimp in GTA V but I want to know if I switch Microsoft accounts will the redeemed code transfer, or is there a way to transfer it or I can't please help.
     
    I3rokenGaming, May 17, 2016
    #2
  3. ChiefJoboo
    ChiefJoboo Guest
    faill code

    First please remove that code from your post for security reasons.

    Also, please check this page to see if it redeemed as sometimes it says it's already used when you actually just redeemed it:

    https://account.microsoft.com/billing/orders#/


    Otherwise, what was it for?

    -----------------

    Xbox support can only tell you if the code is active or used, they can't give times when it was redeemed unfortunately.

    I would suggest contacting the place where you bought the code about a refund if it's not on your account.

    It would be wise to only buy codes from official sources like stores with the prepaid cards and websites like xbox and amazon (sold by amazon, not marketplace), not 3rd party websites.
     
    ChiefJoboo, May 17, 2016
    #3
  4. Code for Halo 5 (purch. from Amazon) redeemed to defunct account - how do I transfer to active ...

    Hello

    Unfortunately redeemed codes can not be transferred to a different account.
     
    FearedNightmare, May 17, 2016
    #4
  5. xUserZer0x
    xUserZer0x Guest
    Solution was to set up home console and share from the old account. MS customer support chat provided info. Thanks.
     
    xUserZer0x, Nov 2, 2018
    #5
  6. FearedNightmare Win User

    Code for Halo 5 (purch. from Amazon) redeemed to defunct account - how do I transfer to active account?

    Hello

    Unfortunately redeemed codes can not be transferred to a different account.
  7. xUserZer0x Win User

    Code for Halo 5 (purch. from Amazon) redeemed to defunct account - how do I transfer to active account?

    Solution was to set up home console and share from the old account. MS customer support chat provided info. Thanks.
  8. Mister Maka Win User

    Where is the Halo Wars DE Code?

    Hey WeRolf!

    When did you redeem the code provided by Amazon? Once you redeem the code for Halo Wars 2, you should receive a code for Halo Wars DE within 7-10 days.
  9. XBF Diego M Win User

    NECESITO AYUDA [Translation- I Need Help]

    Hi Ivan,

    Thank you for coming to the Xbox forums.

    When you buy a gift card from a retailer, the card becomes activated once they scan the card's bar code. If you're getting an error message that the code is not activated, you may just need to wait a few hours, up to 24 hours sometimes. If you haven't done
    so, I recommend also trying to redeem the code online as well as from the console. If the code hasn't been activated, return it to the place where it was purchased and ask for them to activate it so it can be redeemed. Make sure to take your proof of purchase
    with you.

    Please review this support article
    "Redeem a gift card or code to your Microsoft account"
    for more information on how to redeem a gift card and what to do if there is an error.
  10. G Ray Win User

    Purchasing Microsoft Points for a child's account

    Thanks. But neither sounds truly desireable. I'm definitely not putting my credit card info into my kids gold accounts. But it seems awfully inefficient to have to buy points codes from Gamestop or Amazon and then redeem the codes on their accounts. Why
    won't Microsoft just let us buy points and transfer them to whomever we want? What's the difference from MS's perspective?
Thema:

Code for Halo 5 (purch. from Amazon) redeemed to defunct account - how do I transfer to active ...

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