Code redeemed but not working

Discus and support Code redeemed but not working in XBoX Sales and Promo to solve the problem; Hi everyone, Last week I bought 2 gift card codes for my nephew in US. I live in NL and I used the NL store with Microsoft since I could not use my... Discussion in 'XBoX Sales and Promo' started by LiviuSisu, Mar 25, 2020 at 7:13 PM.

  1. LiviuSisu
    LiviuSisu Guest

    Code redeemed but not working


    Hi everyone,

    Last week I bought 2 gift card codes for my nephew in US. I live in NL and I used the NL store with Microsoft since I could not use my european credit card to pay on the US store.

    I was not aware about the fact that codes bought in EU cannot be used in US.

    I passed the codes to my nephew which was able to redeem the code by changing his country to NL (from US) . Then he switched back to US but he is not able to use the code - purchase content.

    I see 2 options:

    - my nephew will change his country to NL in order to be able to buy content but not sure what other repercussions this might have on his existing purchases

    - ask support to remove the codes (unused) from his account and refund me - if possible .

    Anyone who has experience in this issue please share your thoughts.

    Thanks in advance!

    :)
     
  2. oSparkyyyy Win User

    I never got the $15 Xbox gift card code it promised me when I signed up for gold

    Exactly.....Why put a redeem code option if it won't work with a redeem code? What the heck Microsoft that's pretty ***...
  3. J.R.G. Win User

    October's update

    Redeemed the code....it WORKS!!!
  4. Radiant Sword X Win User

    Redeem code

    Hi. What are you trying to redeem? Some redeem codes are region locked meaning that they can only be redeemed in that specific country. So if you were given a redeem code for the US Xbox One, then the redeem code will not work for your version of Xbox
    One. Could that be the issue?
  5. N7 Gh0stz Win User

    Gears is Here!

    you need to redeem both codes i redeemed one and got what u got GG so i redeemed the other code and it started downloading and it worked
  6. StuartATrueRed Win User

    Can I redeem a code that I bought from the xbox store to pc?

    Hi, you can redeem your code on any device on Microsoft's redeem code website, but the content will only work on the Xbox One, as that is what the code is for.
Thema:

Code redeemed but not working

Loading...
  1. Code redeemed but not working - Similar Threads - Code redeemed working

  2. Minecraft Windows 10 edition redeem code not working.

    in XBoX Games and Apps
    Minecraft Windows 10 edition redeem code not working.: Hey there, long time Minecraft User. I have recently tried to redeem a free code for Minecraft Windows 10 edition so that I can play on a server with my friends. I have never tried redeeming this...
  3. Xbox Live Gold code says redeemed; no indication code worked

    in XBoX on Consoles
    Xbox Live Gold code says redeemed; no indication code worked: This is long-winded, but please bear with me. Earlier this month, I "purchased" a three-month subscription for XBL Gold using Microsoft Rewards points. The code came via e-mail, just as they...
  4. Gamescom Redeem Code Does not work

    in XBoX Games and Apps
    Gamescom Redeem Code Does not work: Dear Sir or Madam, during the Gamescom this year I won two codes for XBOX Game Pass Ultimate for 6 months each. When I try to redeem the respective codes at...
  5. xbox one redeem code not working

    in XBoX Games and Apps
    xbox one redeem code not working: I recently got Borderlands 3 Super Deluxe Edition and I want to redeem the code for the add-on content, however, whenever I try to redeem code on console I get an infinite loading screen, so I...
  6. Gears of War 3 Redeem Code not working

    in XBoX Games and Apps
    Gears of War 3 Redeem Code not working: I bought XBox one with Gears 5 in Netherlands on 10th September, 2019. I got all the Gears game from 1 to 5 (as a Redeem Code) along with it. I was able to download all the games except Gears of...
  7. Code einlösen geht nicht [Translation - Redeem Code is not working]

    in XBoX Accessibility
    Code einlösen geht nicht [Translation - Redeem Code is not working]: Hallo, ich kann einen erworbenen Code nicht einlösen. Es wird mir nur angezeigt, dass ein unerwarteter Fehler aufgetreten ist und ich später es neu versuchen soll. Auch kann ich keine Inhalte...
  8. Xbox Redeem Code for DLC not working

    in XBoX Games and Apps
    Xbox Redeem Code for DLC not working: I got a brand new 'Toy Soldiers: War Chest HALL OF FAME EDITION' for Christmas and the code that comes with it doesn't seem to work.. Help anyone? cc8d5e37-11e9-423a-989a-3aec3953f987
  9. 14 day trail redeem code not working

    in XBoX on Consoles
    14 day trail redeem code not working: When i try to redeem the 14 day xbox live gold code on my xbox one s that i just bought in a bundle. it says that "i am not logged.Please login before redeeming token".But i am allready logged in...
  10. Redeem code feature not working with brand new game

    in XBoX on Consoles
    Redeem code feature not working with brand new game: Hi everyone, Can you please try following these steps by another fellow users. Please go to account.xbox.com and make sure the "Country" in the bottom left corner matches the correct region for...