Code sent by brother disappeared

Discus and support Code sent by brother disappeared in XBoX on Mobile to solve the problem; Hello, I was sent a code for a fortnite pack a while ago and I forgot about it because it was in message requests and I just found it today in my phone... Discussion in 'XBoX on Mobile' started by SupremaSace, Sep 6, 2019.

  1. SupremaSace
    SupremaSace Guest

    Code sent by brother disappeared


    Hello, I was sent a code for a fortnite pack a while ago and I forgot about it because it was in message requests and I just found it today in my phone app and went to open it. It was visible for a second maybe after I opened it and the message instantly
    vanished and was replaced by "things sure are quiet in here, try sending a message." Was wondering if there was any way to get in contact with someone to fix this so I can redeem the code.

    :)
     
    SupremaSace, Sep 6, 2019
    #1
  2. SA1NT 0F LI3S Win User

    Code sent by brother disappeared

    If it was sent as a message, it can expire after a set time. Have your brother look through his recent purchases and then have him send it again once he finds it!
  3. XBF Crystal P Win User

    Code sent by brother disappeared

    Hi there SupremaSace,

    Thanks for reaching out here in Xbox Forums. I understand there is an issue with messages on the Xbox mobile app. Here in Xbox Forums, we do not have the appropriate tools or resources to help assist with recovering messages from the mobile app. We recommend
    to try using the
    Xbox.com
    > My Account > Messages or the Xbox console to help review your Messages on your Xbox profile.

    Give this a try and hope this helps.
  4. Phoenix_Reins Win User

    Code sent by brother disappeared

    Hi

    Have your brother check his purchase history and he can resend it or send you a text with the code. Check
    your Xbox purchase history


    View your Xbox purchase history on your Xbox One console

    1. To view your purchases, press the Xbox button to open the guide.
    2. Go to Settings > Xbox Assist > Help.
    3. Select Purchases & downloads > Purchases > How to get purchase history.
    4. Select Order history to view your purchases.

    View your Xbox purchase history online

    1. Sign in to the Payment & billing page with your Microsoft account.

      Note If you don't know your Microsoft account email address or password, use the Lost Account Solution or the Lost
      Password Solution
      .
    2. Compare your purchase history to your bank or credit card statement.
  5. Ch1ps Win User

    Code sent by brother disappeared

    Messages left in Message Requests will be deleted after 30 days I believe. If that's the case, then you'll have to have him resend the code via message. As long as the code wasn't redeemed, and he has access to it, you should be able to redeem it still.
  6. Ironwilled Win User

    Code sent by brother disappeared

    Hi There,

    Sometimes I get codes via Xbox messages and I'm given an option to redeem them directly from the messages. Did you happen to check in your order history if the content was redeemed already?

    Here is the view order link: https://account.microsoft.com/billing/orders/
Thema:

Code sent by brother disappeared

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