Code used on wrong account

Discus and support Code used on wrong account in XBoX Sales and Promo to solve the problem; Hello, I accidently used a code for v-bucks on a wrong account. I thought i only had one account but after entering the code it did not show up on my... Discussion in 'XBoX Sales and Promo' started by FlyingMats, Mar 18, 2019.

  1. FlyingMats
    FlyingMats Guest

    Code used on wrong account


    Hello,

    I accidently used a code for v-bucks on a wrong account. I thought i only had one account but after entering the code it did not show up on my Xbox . I then found I had 2 accounts on 2 different mail adresses . Is it possible to move my bought credits to
    my other account?

    Thanks!

    Jeroen

    :)
     
    FlyingMats, Mar 18, 2019
    #1
  2. VisageOfAnAngel Win User

    Used code on wrong account

    All transactions are final.
  3. Himself On Halo Win User

    Used code on wrong account

    i dont understand why they sent me here than lol
  4. SammieChaos Win User

    Code used on wrong account

    Microsoft would not be able to refund you, or transfer funds to another account. You would need to contact Epic Games, and they may be able to help you.
  5. BeastBadshah Win User

    Code used on wrong account

    Hi if you purchase through in game currency or credit card then you can make a refund request but you redeem the code so now nothing happens you can't move purchase from one account to other
  6. CrazY1985 Win User

    Code used on wrong account

    Hi Jeroen,

    it isn't possible to move purchases between accounts.

    Sorry.
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Code used on wrong account

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