Confused about the limited amount of refunds per year

Discus and support Confused about the limited amount of refunds per year in XBoX Sales and Promo to solve the problem; I have been receiving this message for what seems like over a year. A couple months ago, I was finally allowed a refund, so I thought my refund limit... Discussion in 'XBoX Sales and Promo' started by Harambae21, May 22, 2020.

  1. Harambae21
    Harambae21 Guest

    Confused about the limited amount of refunds per year


    I have been receiving this message for what seems like over a year. A couple months ago, I was finally allowed a refund, so I thought my refund limit was reset until today, when the refund I requested a day ago was denied for the same reason. The refund
    I made a couple months ago was nothing special so I don't understand why it was allowed and this one wasn't. Is there a way to check when my refund limit resets? I'm tired of receiving this message, and I'm pretty sure my refund limit should've been reset
    by now.

    :)
     
    Harambae21, May 22, 2020
    #1
  2. XBA_Hype Win User

    Confused about the limited amount of refunds per year

    On the forums we can not help you about the refund request reset you will need to speak with the Xbox team - Contact-Us

    I believe that if you are asking for requests a lot it will look like spam requests so they limit it, i could be wrong but your best bet is speaking with the team about it. If you cant find the option to speak with someone in your chosen category try using
    a different category.

    all the best.
  3. Very Fat Santa8 Win User

    game sharing problems

    Did he restart his Xbox and do you have a game share available? You only have a limited amount per year
  4. Nesquiked Win User

    Halo Waypoint Challenges and ATLAS

    I'm kinda confused about these custom challenges. Is there a limit on how many you can do in a day and how is the cR amount it awards decided?
  5. The Viral Cyrix Win User

    An update to my earlier post about a refund.

    I've gotten refunds on digital games before but ok i guess, mind of upsetting but I'm just going to stop here since I'm frustrated.
    That is possibly why it was denied as refunds are normally limited to one per year
  6. MarsNeedsTacos Win User

    Awaiting Refund

    You should have received an email which approved/denied your refund. Reply to that email, but honestly, if it's been several months you are probably out of luck now. Refunds are time sensitive, some publishers opt out of the refund system and you are limited
    to one refund per year in most cases.
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Confused about the limited amount of refunds per year

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