Connecting to Xbox via Xbox app

Discus and support Connecting to Xbox via Xbox app in XBoX Accessibility to solve the problem; I have new surface go. Once all updates took place I could not connect to Xbox via Xbox app 8883d4ea-0813-400a-b534-f7bd4892d291 Discussion in 'XBoX Accessibility' started by mursiaz, May 26, 2019.

  1. mursiaz
    mursiaz Guest

    Connecting to Xbox via Xbox app


    I have new surface go. Once all updates took place I could not connect to Xbox via Xbox app

    :)
     
    mursiaz, May 26, 2019
    #1
  2. mursiaz Win User

    Connecting to Xbox via Xbox app

    None of the steps worked! All other devices like Android phone, PC, and other windows tablet are streaming fine except the surface go. Noting that I did update the devise today to the latest build software.
  3. mursiaz Win User

    Connecting to Xbox via Xbox app

    In fact both units are in the same network and the Xbox IP is identified! I did paste the IP in the desired option inside the app, yet it could not recognize it.
  4. Tomesso Win User

    Connecting to Xbox via Xbox app

    Hi,

    Sorry to hear you are having this problem.

    Have a look at this link, maybe this solution can help you fix the problem:

    Xbox App unable to connect to Xbox One

    If you're having a signing in issue:

    How to fix problems signing in to the Xbox app:

    • On your device, go to Xbox.com and select Sign in. If there are problems with your account, the instructions will help you solve them. If you can’t go beyond the sign-in screen, select Forgot
      my password and follow the instructions.

    • If that didn’t work, select the Start button > Settings > Time & language. Under Date & time make sure the Set time automatically setting
      is turned on.
    • If none of those options work, select the Start button > Settings > Accounts , then find the Microsoft account you used to sign in to the Xbox app and select Remove.
      Then go back to the Xboxapp and sign in with the Microsoft account you just removed.
  5. Spazpol Win User

    Connecting to Xbox via Xbox app

    Assuming both your surface and the xbox are on the same network. Can you go into a CMD window on the surface and ping the IP address of your xbox and get a response that they can both at least see each other on your network first?

    Assuming yes, when you click to find your xbox and type in the specific IP address, what happens?
  6. StrangeCargo71 Win User

    The Xbox Accessories app on PC needs to be fixed

    Xbox Accessories app also do not work with Xbox One S controller connected via Bluetooth !!!
Thema:

Connecting to Xbox via Xbox app

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