Connection Issues: “Additional authentication needed”

Discus and support Connection Issues: “Additional authentication needed” in XBoX Accessibility to solve the problem; I turned on my XBOX ONE console today and found I wasn’t connected to XBOX Live. I went into my network settings and clicked (test network connection)... Discussion in 'XBoX Accessibility' started by DeRoVaughan, Oct 17, 2018.

  1. DeRoVaughan
    DeRoVaughan Guest

    Connection Issues: “Additional authentication needed”


    I turned on my XBOX ONE console today and found I wasn’t connected to XBOX Live. I went into my network settings and clicked (test network connection) and I was instantly faced with the message “Internet problem, Additional authentication needed. To connect
    to this network, you’ll need to enter additional authentication info. If you have an alternate MAC address, choose Enter alternate MAC address.” And I was given two options: Authenticate now, which took me to a black screen and then abruptly closed me out
    of it, and Enter alternate MAC address, taking me to an unfamiliar page. If anyone has any information regarding how to solve this problem, I would greatly appreciate your help!

    :)
     
    DeRoVaughan, Oct 17, 2018
    #1
  2. alvinmunawar
    alvinmunawar Guest
    Additional Authentication Needed

    that didn't work either. any other tips
     
    alvinmunawar, Oct 17, 2018
    #2
  3. taidara
    taidara Guest
    Additional authentication needed???

    Are you connecting your console to a hotspot, or a guest network at a hotel, which are secured by a captive portal (authentication web page)?

    The second option require you to spoof the MAC address of an already associated/authenticated/authorized device and not the MAC address of whatever interface you're using to connect your Xbox (ethernet/wireless).

    Also, make sure you're not concurrently connected with the current associated/authenticated/authorized device and your console, as they use the very same layer 2 identity.
     
    taidara, Oct 17, 2018
    #3
  4. XBF Erick C
    XBF Erick C Guest

    Connection Issues: “Additional authentication needed”

    XBF Erick C, Oct 17, 2018
    #4
  5. Follow the link on the comments I had the same issue and it worked like a charm!!
     
    HyperVenom523, Nov 5, 2018
    #5
  6. HyperVenom523 Win User

    Connection Issues: “Additional authentication needed”

    Follow the link on the comments I had the same issue and it worked like a charm!!
  7. XBF Erick C Win User

    Connection Issues: “Additional authentication needed”

  8. taidara Win User

    Additional authentication needed???

    Are you connecting your console to a hotspot, or a guest network at a hotel, which are secured by a captive portal (authentication web page)?

    The second option require you to spoof the MAC address of an already associated/authenticated/authorized device and not the MAC address of whatever interface you're using to connect your Xbox (ethernet/wireless).

    Also, make sure you're not concurrently connected with the current associated/authenticated/authorized device and your console, as they use the very same layer 2 identity.
  9. alvinmunawar Win User

    Additional Authentication Needed

    that didn't work either. any other tips
  10. Mr.Wolf2 Win User

    : Additional authentication needed

    I cannot join or start a party and I've done everything suggested can any help with a solution???
Thema:

Connection Issues: “Additional authentication needed”

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