Considering a Series 2 Elite Controller despite known issues. What happens if a warranty...

Discus and support Considering a Series 2 Elite Controller despite known issues. What happens if a warranty... in XBoX on Consoles to solve the problem; Title pretty much says it all. I’ve bought two of the Series 1 Elite Controllers over time, and both went on to develop stick drift issues. From... Discussion in 'XBoX on Consoles' started by That’sLike-YourOpinionMan, Mar 20, 2020.

  1. Considering a Series 2 Elite Controller despite known issues. What happens if a warranty...


    Title pretty much says it all. I’ve bought two of the Series 1 Elite Controllers over time, and both went on to develop stick drift issues. From reading I’ve done, this issue was not fixed on the Series 2.

    If I get one of the new ones, and I do end up needing to warranty the thing within the 12 month period, does the warranty replacement come with its own new 12 month warranty if I again land in the unfortunate situation of 2 failed controllers? Or is it 12
    months from the date of purchase of the original controller, regardless of warranty issues?

    Saw some older posts from before the newer controller policy alluding to having already used up their warranty, making it sound like mechanical/design issues are still only covered once. Series 2 Elite seems like the best of the customizable controllers
    out there, but I don’t want to pay $180 to basically rent a controller for a year.

    :)
     
    That’sLike-YourOpinionMan, Mar 20, 2020
    #1
  2. Kirill Krasin Win User

    Considering a Series 2 Elite Controller despite known issues. What happens if a warranty replacement also malfunctions?

    It must count 12 month from date when you get new (replacement one) controller.

    But to be sure, i'm think you need to check warranty card.
  3. KarimAndSonz Win User

    Considering a Series 2 Elite Controller despite known issues. What happens if a warranty replacement also malfunctions?

    I had the elite 1 was worth every penny and returning it on warranty was easy
  4. SpiralOut46and2 Win User

    Considering a Series 2 Elite Controller despite known issues. What happens if a warranty replacement also malfunctions?

    There have definitely been some known issues posted in the forums about the Elite Series 2 controller. If you do get a replacement for any reason, there should be a limited warranty on this as well but definitely check the fine print when you purchase
    one to be sure and to check the time length of the warranties.
  5. Viper7Gamer Win User

    Considering a Series 2 Elite Controller despite known issues. What happens if a warranty replacement also malfunctions?

    Pretty sure the warranty would be 12 months from when you get the replacement one.
  6. Jibril69 Win User

    Xbox elite series 1 controller keeps disconnecting

    Thanks for reaching out!

    there was a known issue with the console and the controller communication, which caused a lot of controllers to disconnect also affecting the Elite Controller series 1, i suffer with the same issues, all new controllers have been fixed including the series
    2 controller.

    All the steps we will only be temporary.

    if its a new controller swap it the series two.

    its not the game thats the issue, its an Intermittent problem.

    i hope this helps
    Thanks for the reply, just to clarify, theres no known “fix” other than replacing the controller with a new series 2? Typically my series 1 is just over 12 months old, so no chance of a replacement under warranty?
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Considering a Series 2 Elite Controller despite known issues. What happens if a warranty...

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