Console in guarantee repair does not turn on anymore.

Discus and support Console in guarantee repair does not turn on anymore. in XBoX on Consoles to solve the problem; It's been a few days since my console arrived from repairing service, the original problem was a turning off issue due to fan malfunction. When the... Discussion in 'XBoX on Consoles' started by tanausulord, May 17, 2019.

  1. tanausulord
    tanausulord Guest

    Console in guarantee repair does not turn on anymore.


    It's been a few days since my console arrived from repairing service, the original problem was a turning off issue due to fan malfunction. When the console arrived it made no sound and did not turn off anymore. Once, the second day, the console did not
    turn on but I thought it was due to any update conflict. Today it does not turn on no matter what I do. I revised the cables and switches, I tried in a different switch, I waited hours with the console unplugged and nothing. It makes a try to turn on but after
    10 seconds or so it turns off, somethimes the button's light turns on and others it doesn't. The console is still in repair guarantee and I don't know if I should print the same label or if I have to make a new repairing order... the problem is different after
    all but I can't get any other option than repairing accesories and not the console again.

    :)
     
    tanausulord, May 17, 2019
    #1
  2. XBF Brad A Win User

    Console in guarantee repair does not turn on anymore.

    Hello Lord,

    Thanks for coming to the forums with your issue. Sorry you are going through this with your repaired console. Best thing to do is get with support and create a new repair. Or you can go to

    device support
    and set it up yourself.

    When you go to Contact Us,follow these steps to request a call from support:



    • Step 1 ----select Xbox One
    • Step 2 ----select see other options then subscription changes
    • Step 3-----select show contact options

      Step 4 ----select request call from support

    Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



    Thanks,

    Brad
  3. XBF Brad A Win User

    Console in guarantee repair does not turn on anymore.

    Hi Lord,

    As you were able to set up a repair, I will go ahead and lock this thread as there is nothing more we can do. hope you enjoy your new console.

    Thanks,

    Brad
  4. {Parity} Win User

    Console in guarantee repair does not turn on anymore.

    The best way to reach Live Support would be here: https://support.xbox.com/contact-us#0

    Step 1 ----Select Xbox One

    Step 2 ----Select See other options

    Step 3 ----Select topic (Ex. System Update)

    Step 4 ----Select "Show contact options"

    Step 5 ----Select request a call from support
  5. tanausulord Win User

    Console in guarantee repair does not turn on anymore.

    Well, after all they've decided to send me a new console... I feel stupid 'cause I'm feeling sad for having to send my console and receive a new one instead.... it's not a kitty, it's just a console xD why do I feel bad? hahaha.

    Thanks for your help, yesterday the helping chat was already closed and I had nobody else to help me :)
  6. Jedi Scotty Boy Win User

    Console in guarantee repair does not turn on anymore.

    Get in touch with support and have your repair details ready.
Thema:

Console in guarantee repair does not turn on anymore.

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