contact info been trying to get a hold of micrsoft cuz someone hacked an account, cant get...

Discus and support contact info been trying to get a hold of micrsoft cuz someone hacked an account, cant get... in XBoX Sales and Promo to solve the problem; anyone know how to contact them? I am getting [removed profanity by mod] with them, getting [removed profanity by mod] with them, will never purchase... Discussion in 'XBoX Sales and Promo' started by devanratzlaff, Jul 28, 2019.

  1. contact info been trying to get a hold of micrsoft cuz someone hacked an account, cant get...


    anyone know how to contact them? I am getting [removed profanity by mod] with them, getting
    [removed profanity by mod] with them, will never purchase anything Microsoft again

    :)
     
    devanratzlaff, Jul 28, 2019
    #1
  2. XBF Felixx P Win User

    contact info been trying to get a hold of micrsoft cuz someone hacked an account, cant get anywhere with them

    Hello devanratzlaff!

    Thanks for reaching out to Xbox forums support.

    I would suggest setting up a call back from an Xbox Live support agent by following the steps below. The agent would be able to walk you through the process of regaining control of your hacked account.



    As
    provided above the best way to reach Live Support would be here:
    https://support.xbox.com/contact-us#0



    Step 1 ----Select Xbox One

    Step 2 ----Select See other options

    Step 3 ----Select topic (Ex. System Update)

    Step 4 ----Select "Show contact options"

    Step 5 ----Select request a call from support

    (Click on helpful link below)

    Recover your Microsoft account



    I hope this helps a bit more.

    Felix

    Xbox forums support
  3. PalmettoBling Win User

    contact info been trying to get a hold of micrsoft cuz someone hacked an account, cant get anywhere with them

  4. Gimpy_P Win User

    contact info been trying to get a hold of micrsoft cuz someone hacked an account, cant get anywhere with them

    Have you tried the account recovery options? Did you manage to get back onto your account? (Your initial post is short on details).

    From now on, on all accounts you should use 2 Factor verification, it locks down your account so you'll know if anyone tries to use it from a new device.

    If you have been unable to get back into your account even after using the recovery options you should cancel any payment methods linked to the account and if you use the same email/password combo on other sites you should update those accounts as well.
  5. ILIKEBEWBZ Win User

    Fake info to my xbox live account.

    I cant change my billing info cuz i dont know the info to my account and cant get into it to change the info.
  6. Photonimus Win User

    live account on the fritz. have i been hacked?

    A hack is when someone gets a hold of your gamertag. If it was hacked, it would be either unaccessible to you, or changes would have been made to it by someone else.
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contact info been trying to get a hold of micrsoft cuz someone hacked an account, cant get...

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