Contacting an agent

Discus and support Contacting an agent in XBoX Accessibility to solve the problem; I am trying to contact a Microsoft agent but im in a infinite loading to "talk to agent" screen for hours. The call lines say zero can I get some help... Discussion in 'XBoX Accessibility' started by Delmar, Apr 25, 2019.

  1. Delmar
    Delmar Guest

    Contacting an agent


    I am trying to contact a Microsoft agent but im in a infinite loading to "talk to agent" screen for hours. The call lines say zero can I get some help

    :)
     
    Delmar, Apr 25, 2019
    #1
  2. HypnoticMarc001 Win User

    Contacting an agent

    Do you try with another web browser ? Do you restart your router ?
  3. XBF Felixx P Win User

    Contacting an agent

    Hello
    Delmar
    !

    Thanks for reaching out to Xbox forums support. Sorry to hear about the issue that you're experiencing trying to get a hold of

    an Xbox Customer support agent.

    The best way to reach Live Support would be here:
    https://support.xbox.com/contact-us#0



    Step 1 ----Select Xbox One

    Step 2 ----Select See other options

    Step 3 ----Select topic (Ex. System Update)

    Step 4 ----Select "Show contact options"

    Step 5 ----Select request a call from support



    I hope this helps a bit more. Let us know!

    Felix

    Xbox forums support
  4. M3tal Daz3 Win User

    Contacting an agent

    Change your browser and start again. At times the chat window is not displayed correctly in some browsers.
  5. choppyseize Win User

    Contacting an agent

    You can request a free call-back by signing on at https://support.xbox.com/contact-us and selecting Billing. When prompted
    to speak to a virtual agent, decline it. After answering a few more questions, you should get the option to request a callback.
  6. ThisGameIsSucky Win User

    Contacting an agent

    Whenever that happens I would recommend checking your internet connection if its not good, go and restart the router or check for service outages in your area and the whole nine. If it is good, websites break sometimes. All you need to do is either refresh
    the tab or close out completely and go back into it...if that doesn't work no matter what device you are on then, the website is actually broken lol.
Thema:

Contacting an agent

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