Controller/headset issues.

Discus and support Controller/headset issues. in XBoX Accessibility to solve the problem; Is anyone else having issues with the 3.5mm jack ports on their controllers. Both my boys got new controllers and headsets for Christmas. The headsets... Discussion in 'XBoX Accessibility' started by liam10cool, Feb 23, 2019.

  1. liam10cool
    liam10cool Guest

    Controller/headset issues.


    Is anyone else having issues with the 3.5mm jack ports on their controllers. Both my boys got new controllers and headsets for Christmas. The headsets work for a while then stop. We took one headset back to game and they tested it and the controller and
    said it was the controller and that they had been getting a lot of problems with them. We got a new controller and again headsets worked for a while but have now all stopped. We now have 5 headsets in this house 4 controllers 2 of which are brand new and can't
    now get headsets to work. Is their faulty parts in the 3.5mm jacks? Anyone else having issues (i'm not buying more headsets if this IS a controller issue. Thanks

    :)
     
    liam10cool, Feb 23, 2019
    #1
  2. InsectCentaur37 Win User

    Xbox controller reset

    Try to use the headset to another controller.

    If your headset works to another controller, then it is an issue with your controller that might need to be replaced or repaired.

    You can try first to use another headset to the controller ( the one where your headset it not working ) to see if it is an issue with the headset.
  3. choppyseize Win User

    head set not being XBOX are no longer working

    It could be that the headset is faulty now or that the jack in the controller itself is the issue. How old is the headset and controller ? What brand is the headset ?
  4. Etag_Mixer Win User

    Astro A50's not working in party chat or game chat

    can you try the headset in another controller?

    This will identify if it is the headset itself or the controller that is the issue
  5. Paul1708 Win User

    How do I turn mute ( unmute ) off on Xbox 1

    Hello there

    The symobol at the top right isnt a mute symbol lots of people thing it is but it isnt. If there is a mic attached it turns too a pic of a headset. What confusses people is that sometimes the console or controller doesnt see the headset that is attached
    and there for doesnt show the headset pic.

    A few things too do you need too find out if its a headset issue or a controller issue or possable (unlikley) a console issue

    Make sure your controller is updated
    https://support.xbox.com/en-US/xbox-one/accessories/update-controller-for-stereo-headset-adapter


    Try the headset on a other device like a pc or phone if it works there you know it isnt the headset. If it doesnt work on a other device then the headset is falutly/brokon

    Try pluging the headset into a other xbox controller sometimes the 3.5mm port on the controller goes bad and the console wont see the pic. If it works on a other controller then the controller is the issue.

    If your in the xbox insider program there is a issue where some 3rd party headsets are having issues.
  6. REBECCALAARMAN Win User

    Headset

    So could it be a controller issue? And not a headset issue? Especially if the headset works on other devices?
Thema:

Controller/headset issues.

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