Controller Issue - Can hear in Game and Party chat, but cannot talk

Discus and support Controller Issue - Can hear in Game and Party chat, but cannot talk in XBoX Accessibility to solve the problem; Hello, Within the last week, I ran into an issue where I could hear both game and party chat, but cannot talk. I use a wired Turtle Beach headset... Discussion in 'XBoX Accessibility' started by KeeganJones, Jan 17, 2019.

  1. KeeganJones
    KeeganJones Guest

    Controller Issue - Can hear in Game and Party chat, but cannot talk


    Hello,

    Within the last week, I ran into an issue where I could hear both game and party chat, but cannot talk. I use a wired Turtle Beach headset (Recon 50x??) The controller itself was purchased with COD, so its less than 3 months old. Everything was working fine
    until about a week ago. I search the internet for troubleshooting solutions and nothing has worked. Below are a few things I have done already (pulled from other thread). Anyone got anything else?

    With your headset plugged into the bottom of your controller

    - Hit the Xbox Button on your controller and instead of choosing settings, choose Audio

    - Make sure the Headset Mic is set to On and headset volume and mic monitoring is turned up

    - Check the headset itself just to make sure there's no mute enabled on the headset

    Then start a party and see if the circle lights up around your gamer pic

    ----------

    If that doesn't work, try another profile on your Xbox and see if that other profile works with the headset.

    If it does, then you might have an issue with your profile. You might try and remove and re-add your profile and test.

    If that doesn't work, then try a console reset. Settings > System > Console Info > Reset Console > RESET AND KEEP MY GAMES AND APPS

    ----------

    Controller troubleshooting. If it's a software issue with the controller, this should help.
    1) Settings > Kinect and Devices > Devices and Accessories > More Options

    2) Select Firmware version, (even if it states no update available) and then choose Update Now.

    - When its done it should state no updates needed

    - Choose Close

    3) Choose More Options > Select Assigned to and re-assign your profile to your controller

    4) Buzz the controller. It should buzz. If it doesn't, either the feature is turned off or the batteries are low. Use new batteries and test again.

    5) Go back to Configure and choose Restore Original. This resets the controller back to defaults

    6) Pull the batteries out of the controller and leave them out until the Xbox has restarted from the step below

    7) Hard reset the Xbox - Hard reset the Xbox by holding down the power button on the front of the Xbox for 15 seconds. After the 15 seconds let go of the power button then restart the Xbox.

    8) Put batteries back in the controller

    9) Re-sync your Xbox One controller to refresh the connection back to the Xbox.

    - If you're not sure how - https://support.xbox.com/en-US/xbox-one/accessories/connect-a-wireless-controller

    10) With your headset plugged into the bottom of your controller

    - Hit the Xbox Button on your controller and instead of choosing settings, choose Audio

    - Make sure the Headset volume is all the way up

    11) Now test the headset and see if it's working.

    :)
     
    KeeganJones, Jan 17, 2019
    #1
  2. XBF George L Win User

    Controller Issue - Can hear in Game and Party chat, but cannot talk

    Hello!

    Does the headset mic work when connected to another device such as a smart phone? Let us know with a reply!
  3. Dank Raccoon Du Win User

    Controller Issue - Can hear in Game and Party chat, but cannot talk

    Hello George!

    It does. I plugged it into my phone and made a call to a relative and they could hear me like normal.

    Thanks for the help!

    Keegan
  4. KeeganJones Win User

    Controller Issue - Can hear in Game and Party chat, but cannot talk

    bsnider001- Thanks for the additional info. Unfortunately, that didn't work and my MAT type is OPEN. :(
  5. MonoStreah Win User

    Controller Issue - Can hear in Game and Party chat, but cannot talk

    There could be a short in the cord or issues with connection of the headset mic or parts of the headset itself.

    Most manufactures have some warranty if it's a newer headset.
  6. bsnider001 Win User

    Controller Issue - Can hear in Game and Party chat, but cannot talk

Thema:

Controller Issue - Can hear in Game and Party chat, but cannot talk

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