Controller not working on PC after update via Xbox

Discus and support Controller not working on PC after update via Xbox in XBoX Games and Apps to solve the problem; I'm able to connect it but the games are not detecting the controller anymore. Using gamepad-tester.com I can see that buttons are working but the... Discussion in 'XBoX Games and Apps' started by reibeku, Nov 9, 2021.

  1. reibeku
    reibeku Guest

    Controller not working on PC after update via Xbox


    I'm able to connect it but the games are not detecting the controller anymore.

    Using gamepad-tester.com I can see that buttons are working but the device name is not detected (exactly it displays Unknown Gamepad Vendor: 045e Product: 0b20)

    Any idea how to solve this?

    Note: It is working fine in the Xbox


    Controller not working on PC after update via Xbox [​IMG]


    :)
     
    reibeku, Nov 9, 2021
    #1
  2. TechnicallyReal
    TechnicallyReal New Member
    I am having the same problem with an Elite Series 2 controller (though it registers as Unknown Gamepad Vendor: 045e Product: 0b22)

    The issue doesn't appear to be with the controller, as I am able to pair it to another PC and to a phone without issue, and it registers and works properly on gamepad tester and within games.

    I have tried making sure that I am updated with Windows Update etc. I've also downloaded the latest Intel Bluetooth drivers for my Intel Wifi & Bluetooth.

    The controller works when when plugged in via USB. The issue only appears when using Bluetooth.
     
    TechnicallyReal, Nov 24, 2021 at 12:17 AM
    #2
  3. TechnicallyReal
    TechnicallyReal New Member
    There was a cumulative Windows update today that solved the issue for me. I re-paired my controller after Windows finished updating and rebooting, and everything was good.
     
    TechnicallyReal, Nov 26, 2021 at 1:40 AM
    #3
  4. L4c3rd4 Win User

    Controller not working on PC after update via Xbox

    I see. But the windows might not be recognizing it for some reason, this restore might help. :)
  5. reibeku Win User

    Controller not working on PC after update via Xbox

    Hello, I can't see why this is supposed to work? I updated the controller firmware, not the windows.
  6. L4c3rd4 Win User

    Controller not working on PC after update via Xbox

    Hello dear Gamer, first it's a pleasure to be able to help you today.

    My name is Vinicius.

    I am a gamer and independent advisor on the XBOX community platform.

    Hey reibeku, how are you today? Hope you're doing well.

    reibeku, I advise you to try to restore your windows OS.

    There are two ways you could do it:

    Step 1: Click Update & security on the Settings page to continue.

    Step 2: Click Recovery and click Get Started on the right to continue.

    Step 3: Choose Keep my files to reset your PC.

    Step 4: Read the subsequent messages and click Reset.

    After the computer has restarted successfully, you have refreshed Windows 10.

    (That way you will not be able to keep your installed games, you would have to install them again.)

    Or you could try via the ISO image tool:

    For windows 10: https://www.microsoft.com/en-us/software-downlo...

    For windows 11: https://www.microsoft.com/en-us/software-downlo...
  7. PaulSajovec Win User

    Xbox controller won't update

    I've tried all of the options such as Xbox Accessories, PC, restarting the Xbox, different usb cables. Thinking there has to be some work around, as the controller works fine when it is connected via a cable, but disconnects after a few seconds after it
    fails to update. A couple of times I was able to get it working by switching controllers when it reports an update is required. It would then work for a couple of weeks until it sent another message that an update is required.

    Disappointing the Microsoft offers no support and says only that I can buy a new one since it is out of warranty.
  8. albie™ Win User

    Xbox One Elite controller not working anymore after (failed?) Xbox Accessories firmware upgrade

    Hi Neecko92,

    Seems like the only workaround now is to connect your Elite controller to a Xbox One console, and update your Elite controller via the Xbox One console. Then it will work on your PC again.
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Controller not working on PC after update via Xbox

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