Controller randomly shuts off

Discus and support Controller randomly shuts off in XBoX on Consoles to solve the problem; When Im playing or even just in menus, my controller will stop working but the light will stay on like its on. None of the buttons work and I have to... Discussion in 'XBoX on Consoles' started by Verified✔✔️, Mar 23, 2020 at 4:03 AM.

  1. Controller randomly shuts off


    When Im playing or even just in menus, my controller will stop working but the light will stay on like its on. None of the buttons work and I have to take out the battery and put it back in to work again.

    :)
     
    Verified✔✔️, Mar 23, 2020 at 4:03 AM
    #1
  2. Bandido1508 Win User

    Controller randomly shuts off

    Are you able to use the controller while it is directly connected to the console with a USB cable, does it do the same thing. If it does not shut down, then it may be an issue with the battery or connectors.
  3. k1Helix z Win User

    Controller randomly shuts off

    Did the problem show up from a specific date or has it been a permanent thing since you got your controller?
  4. Zombie4Life666 Win User

    Controller randomly shuts off

    Good day I hope your having a great day. I'm sorry to hear about your controller issues. I have noticed it happens to me a lot also.

    Are you using rechargeable battery pack or AA batteries? A common issue is the battery packs that are rechargeable don't hold a charge long and thus creating weak battery connection.

    I recommend trying different batteries and if that doesn't work then make sure your controller is up to date on firmware by plugging it into your xbox.

    If none of these work I suggest contacting xbox.com/support and talk to a representative to further escalate it to tech support or someone.

    I hope this helps a little. Enjoy gaming!
  5. Verified✔✔️ Win User

    Controller randomly shuts off

    Definitely not since I got it, havent used it in while so I have no clue when it wouldve started happening.
  6. Zombie4Life666 Win User

    Controller randomly shuts off

    Have you tried new batteries as I said above it could be the batteries aren't taking a charge or only taking a small one.
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Controller randomly shuts off

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