Controller Repair

Discus and support Controller Repair in XBoX on Consoles to solve the problem; So one of the joysticks broke and my 2 month old controller (why?). Raised a repair notice,sent away all packaged and boxed up, waited 3 weeks. New... Discussion in 'XBoX on Consoles' started by general beaker, Apr 30, 2014.

  1. Controller Repair


    So one of the joysticks broke and my 2 month old controller (why?). Raised a repair notice,sent away all packaged and boxed up, waited 3 weeks.

    New controller arrives, Regular Post in a JIFFY bag. So guess what instead of one broken joystick i now have two!

    Contacted support and after explaining all was told it would be escalated higher up and they would let me know.

    Today recieved a customer reapair ticket saying box up and send to xbox repair,no email explaining anything. No offence but i could have done that myself , that was not the
    support i was after.

    It was not my fault they thought an unboxed controller in a jiffy bag was a good idea. So another 28 day wait for a controller, no offer of "oh we'll dispatch one now and you send yours in " Support?
    HA

    :)
     
    general beaker, Apr 30, 2014
    #1
  2. Opinions From People Regarding XB Controller Stick Tension?

    I'd like to put myself out there are someone more interested in repair then modification. For a normal controller I'd just replace it if it broke but an elite controller is getting into the price range where repairs might make sense.
     
    SteadyMercury, Apr 30, 2014
    #2
  3. Nikokillage
    Nikokillage Guest
    Controller repair

    Hi,

    I have a problem with my xbox elite controller, the left joystick is always up. If i don't touch the controller, my character just move forward alone, i bought my controller in november, 2016 but i didn't refind the bill.

    I have another problems with other controllers, my controller "day one", with rechargeable batteries or simple batteries, the controller doesn't function, the light stay closed.

    For the controller day one and two other i have little problems too, the button "A" stay pushed, a trigger has no resistance and all USB port don't function correctly.

    How does it work to send my controller to repair ? How much does it cost ?

    Thanks for your answers.

    Nicolas
     
    Nikokillage, Apr 30, 2014
    #3
  4. Controller Repair

    Just be patient am sure this will get sorted Controller Repair :)
     
    MessiahBrowny, Apr 30, 2014
    #4
  5. Default Username 234 Win User

    Controller Repair

    Am gonna attempt to take it to my local microsoft store. I bought it online from the microsoft store. Think I should try and print my receipt from there?
  6. XBF Leo G Win User

    Controller Repair

    Hello LeeEldred,

    Thank you for posting on the Xbox forums. We're sorry to hear that the microphone is not being detected by the console. Are you using

    the Xbox One chat headset
    ? We recommend making sure the headset it not muted. The article contains several troubleshooting steps for this issue. Also, the article contains a link to the device support page. This is the area where you can set up a repair
    for your devices. Be sure to let us know the results!
  7. baltyofgod Win User

    Controller repair

    depends on how many you have products but is fair weather will return the same design you bought:D
  8. Default Username 234 Win User

    Controller Repair

    Very true, but considering the price and the fact that I’ve only had this controller 6 months I wasn’t expecting to have any issues this early on.
  9. MessiahBrowny Win User

    Controller Repair

    Just be patient am sure this will get sorted :)
Thema:

Controller Repair

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