Controller still pending

Discus and support Controller still pending in XBoX Sales and Promo to solve the problem; So I ordered my custom controller on January 31st and it is now February 16 and it still says it is pending, contacted support and they said it was... Discussion in 'XBoX Sales and Promo' started by God Pitbull21, Feb 20, 2019.

  1. Controller still pending


    So I ordered my custom controller on January 31st and it is now February 16 and it still says it is pending, contacted support and they said it was charged abd should contact store support. Second time and they are closed i work days and get off late a
    lot anyway just hopping to get this resolved

    :)
     
    God Pitbull21, Feb 20, 2019
    #1
  2. Spazpol Win User

    Controller still pending

    So I ordered my custom controller on January 31st and it is now February 16 and it still says it is pending, contacted support and they said it was charged abd should contact store support. Second time and they are closed i work days and get off
    late a lot anyway just hopping to get this resolved
    Custom controllers do take a while to ship, however you will need to contact microsoft support during their operating hours if you need a status update or speak to a microsoft agent that can assist with the order.
  3. Smwutches Win User

    Controller still pending

    It can take 2-3 weeks for design lab controllers to be delivered. Support is right that you would need to contact store support for any further assistance.
  4. pawncrackers Win User

    Controller still pending

    Apologies, but you will need to call Store Support, as previously advised. Hopefully you can give them a try before you head into work.

    Best,

    L
  5. Mariobeast3820 Win User

    my xbox controller is still pending

    As you can see. lot's of as is in the same boat as you. Millions at home, problems everywhere. We all need patience and understanding.
  6. Ahart III Win User

    my xbox controller is still pending

    I also ordered an Elite 2 controller about a week ago and I was also charged and have the pending message. I would contact where you ordered it to find what the issue is, I'm going to be a little more patient to see what happens.
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Controller still pending

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