Controller still pending

Discus and support Controller still pending in XBoX Sales and Promo to solve the problem; So I ordered my custom controller on January 31st and it is now February 16 and it still says it is pending, contacted support and they said it was... Discussion in 'XBoX Sales and Promo' started by God Pitbull21, Feb 20, 2019.

  1. Controller still pending


    So I ordered my custom controller on January 31st and it is now February 16 and it still says it is pending, contacted support and they said it was charged abd should contact store support. Second time and they are closed i work days and get off late a
    lot anyway just hopping to get this resolved

    :)
     
    God Pitbull21, Feb 20, 2019
    #1
  2. Spazpol Win User

    Controller still pending

    So I ordered my custom controller on January 31st and it is now February 16 and it still says it is pending, contacted support and they said it was charged abd should contact store support. Second time and they are closed i work days and get off
    late a lot anyway just hopping to get this resolved
    Custom controllers do take a while to ship, however you will need to contact microsoft support during their operating hours if you need a status update or speak to a microsoft agent that can assist with the order.
  3. Smwutches Win User

    Controller still pending

    It can take 2-3 weeks for design lab controllers to be delivered. Support is right that you would need to contact store support for any further assistance.
  4. pawncrackers Win User

    Controller still pending

    Apologies, but you will need to call Store Support, as previously advised. Hopefully you can give them a try before you head into work.

    Best,

    L
  5. Daft Badger Win User

    Still on pending?

    If you are accepted it'll probably when the next preview update for whatever ring you are put in is released.

    You'll be in ring 4 I would think.

    So possibly not for a while yet as there's no new preview updates at the moment.
  6. Smwutches Win User

    Still on pending?

    It can take a few days for it to update, not just a few hours.
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Controller still pending

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