Controller wireless sync issues

Discus and support Controller wireless sync issues in XBoX on Consoles to solve the problem; Okay so I've tried everything related to this online but maybe you guys can help. I have 2 wireless controllers for my xbox one which both suddenly... Discussion in 'XBoX on Consoles' started by ffionkatie, Feb 14, 2020 at 8:53 AM.

  1. ffionkatie
    ffionkatie Guest

    Controller wireless sync issues


    Okay so I've tried everything related to this online but maybe you guys can help.

    I have 2 wireless controllers for my xbox one which both suddenly stopped working wirelessly, they do both work via USB.

    I tried every type of hard reset apart from factory resetting the xbox.

    I replaced my WiFi board, the WiFi cable and the power/eject/sync ribbon... Still hasn't fixed the issue.

    When I press the sync button on the xbox nothing happens. Is there a way of contacting an xbox technician or someone who would know why this is happening? Surely its hardware not software related if the sync button isn't having an effect on the xbox?

    :)
     
  2. SammieChaos Win User

    Xbox One X controller

    This happens every now and then, you can sync the second controller and it should recognize it. Once you sync the controller you shouldn't have an issue.

    You can find steps to do this on the
    How to Sync a Wireless Controller
    support page.

    Let us know if this fixes the issue!
  3. Sanana94 Win User

    Wireless extra controller

    Also, I would like to add that in case you are having trouble connecting your wireless controller with your Xbox One... you can connect it with a USB cable and then unplug it.

    This will sync the controller with the console and avoid other wireless syncing issue you may have. :)
  4. ffionkatie Win User

    Controller wireless sync issues

    I have 2 battery packs both charged and also tried with regular batteries, the xbox itself won't let me sync? It's not the controllers I'm certain of that, why isn't my xbox trying to sync when I press the sync button?
  5. XBF Chris J Win User

    Controller wireless sync issues

    Hello Ffionkatie,

    Unfortunately, discussion of self-repair (consoles or accessories) goes against the forums guidelines. We will be locking this thread. If you ever have another question or would like to start a discussion, please make a new thread.

    Xbox
    Forum Guidelines


    23) Please do not discuss or post links to any topic that could violate the 'Terms Of Use'. Including any threads or posts regarding modifying the way your Xbox operates such 'modding' and/or 'chipping'
    your Xbox or otherwise altering the way it is intended to operate. This includes ANY discussion of self-repair. Please only suggest official support procedures as noted on official support pages on Xbox.com.
  6. krisssssie Win User

    Controller wireless sync issues

Thema:

Controller wireless sync issues

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