Controllers

Discus and support Controllers in XBoX Sales and Promo to solve the problem; Hey you advertised the elite controller to be the best n blaa blaa. Well it's not what you promised do something to fix it or let us exchange them for... Discussion in 'XBoX Sales and Promo' started by Ryanwix, Sep 6, 2019.

  1. Ryanwix
    Ryanwix Guest

    Controllers


    Hey you advertised the elite controller to be the best n blaa blaa. Well it's not what you promised do something to fix it or let us exchange them for new, on you... we can just file a recall I guess.

    :)
     
    Ryanwix, Sep 6, 2019
    #1
  2. XBF Erick C Win User

    Controles (Controllers)

    Hello EduarwdGG

    Please try out these steps. By following the "Connect a wireless Xbox One controller to your console" article you should be able
    to bind your controller to your console. Please let us know if you are still running into problems after this out. Thank you!
  3. FreakRoach Win User

    What controller do you have?

    I have foir controllers:

    - the white controller that came with Xbox One S

    - project Scorpio controller

    - Halo controller

    - Gears 4 controller, and this is my favorite.
  4. ArminatorX Win User

    Left stick doesn't. Work correctly

    Do you by chance have a second controller signed in, that is pushing up?

    On the main Xbox menus, multiple controllers are "fighting" over the control of the dashboard, and every controller can move the cursor.

    When you start a game, each controller is assigned to a specific player, and only that player is controlled. So if a second controller is always pushing up, it won't affect control in a game of the first controller anymore.
  5. ITz Coywolf Win User

    Controller issues

    Well what kind of controller is this is it the original Xbox one controller or 3.5mm controller? If it is the original Xbox one controller it might be the controller malfunctioning with your Xbox because they are outdated.
  6. Arminator Win User

    Controller issues

    Can you try only ONE controller to be connected at the same time?

    With the wired controller unplugged for example, does the wireless controller act strange?

    Or the other way around, with the batteries removed from the wireless controller, does the wired controller not go down the menus as it should?

    Since both controllers have control of the dashboard the same time, and if one controller has a stuck "up" control, both controllers will be unable to move down properly.

    So please check the controllers individually as described above (physically unplugging the wired controller and removing the batteries from the wireless controller).

    Then replace the one faulty controller. If it's an original Xbox controller, you can check if the controller is still within warranty at
    https://devicesupport.microsoft.com

    After you signed in on that page, click on the Xbox One console you have registered (if you haven't registered your console yet, register the console first).

    Then after you selected the console, choose that you have issues with an accessory. Choose the controller accessory, and follow the instructions to get the controller serviced, if necessary.
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Controllers

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