Cortana bug

Discus and support Cortana bug in XBoX Accessibility to solve the problem; Hello, with the recent updates to Xbox I have been noticing some bugs. One major bug is Cortana. I will be playing Destiny 2, Minecraft, or even Call... Discussion in 'XBoX Accessibility' started by JD Cringe, May 12, 2019.

  1. JD Cringe
    JD Cringe Guest

    Cortana bug


    Hello, with the recent updates to Xbox I have been noticing some bugs. One major bug is Cortana. I will be playing Destiny 2, Minecraft, or even Call of Duty bo4 and Cortana will activate out of nowhere. No, I do not have Cortana activated, and I don't
    even say the word Cortana or even speak anything that sounds like I'm saying "Cortana". How do I fix this?

    :)
     
    JD Cringe, May 12, 2019
    #1
  2. Anhur_XB Win User

    Cortana bug

    This has been happening to me for quite a while as well.

    I have Cortana enabled and a Kinect plugged in but I've always assumed it was just a random issue.

    She never pops up when anyone is talking either which is odd.
  3. XBF Eladio M Win User

    Cortana bug

    Hey JD Cringe

    Thank you so much for taking the time to post this on the Xbox Forums.

    I have also experienced this myself, and as you have stated, it does seem to be a bug. At first I thought it was my earphones, but I lowered the mic monitoring and this still occurs.

    My recommendation would be that you report thisusing the
    Xbox Insider Hub
    app, so that the engineers that work on the console will take note of what it is we experience.

    This can be done by following these steps:

    Immediately after you encounter a problem or unexpected behavior, report it:

    1. Press and hold the Xbox button.
    2. On the What do you want to do? screen, choose Report a problem. This will open the Xbox Insider Hub app.
    If you’re having a problem or seeing unexpected behavior that doesn’t appear to be a known issue, report it as a new problem.

    1. Press and hold theXbox button .
    2. On the What do you want to do? screen, choose Report a problem. This will open the Xbox Insider Hub app.
    3. Select Add new problem.
    4. On the Select category screen, select the most appropriate category for the problem.
    5. On the Select sub-category screen, select the most appropriate sub-category for the problem.
      Note: If you’re not sure what category a problem should be in, just take your best guess. We’ll still receive and review your problem.
    6. If you can show us the problem, select the Include screenshot or
      Include video capture checkbox.
    7. Provide a title and description for the problem. The best way to do this is to answer these questions:
      • What is the problem or unexpected behavior?
      • What steps did you take to encounter the problem?
      • What additional software, hardware, or accessories were you using when you encountered the problem? For example: media discs (Blu-rays, DVDs, Games), TV model (video issues), AV setup (audio issues), networking hardware (connection issues), headsets, arcade
        sticks, or peripherals.
      • Were there any specific error codes or messages you saw when you encountered the problem or behavior? If so, what was the specific error code or message?

        Note: To more easily input your text, use a USB keyboard, the
        Xbox One Chatpad
        or the
        Xbox app
        on your mobile device or Windows 10 PC. If you use Cortana, use voice-to-text by bringing up the keyboard for each text field, and then pressing the
        View button .
    8. Select Done
  4. StuartATrueRed Win User

    Why is the experience of using Cortana getting worse with every Xbox One Update?

    Hi, Sorry to hear of the issues you are having with Cortana. Reporting the bug using the Xbox Insider hub would be the best way to do it. For the time being you can disable her, as Cortana cannot be uninstalled or reinstalled, as it is part of the system.
  5. BallerBriggs88 Win User

    Hey Cortana Bugs

    Hey Folks,

    The best way to let us know about these kinds of issues is by submitting feedback via the Xbox (beta) app. This allows us to capture a snapshot of data from your PC to better identify where the process is breaking down and how we can resolve it.

    You can submit feedback from the Xbox (beta) app by reproducing the issue, then selecting Feedback from the menu dropdown in the top left corner.

    Thanks!

    ~Hammer
    there is no feedback option in the app. Please look into the issue instead of giving an excuse to find something that doesn't exist to report some log no-one is looking at. Do your job people
  6. Marty_960 Win User

    Hey Cortana Bugs

    I will add a couple things.

    As mentioned, channel changing does not work. For me, it is not a matter of sometimes not working, it never works.

    "Hey Cortana, Watch CNN" It either does nothing or tries to Watch TV.

    Second thing I noticed pertains to the One Guide. Certain channels that I want to add to my favourites in the one guide cannot actually be found in there. It skips over some for an unknown reason.

    Thanks
Thema:

Cortana bug

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