Cortana not hearing me

Discus and support Cortana not hearing me in XBoX on Consoles to solve the problem; Whenever i say hey Cortana, she responds with sorry I didn't hear anything. Is this because I don't have a headset? Thanks:)... Discussion in 'XBoX on Consoles' started by Ingrdnlsn, Feb 12, 2019.

  1. Ingrdnlsn
    Ingrdnlsn Guest

    Cortana not hearing me


    Whenever i say hey Cortana, she responds with sorry I didn't hear anything. Is this because I don't have a headset? ThanksCortana not hearing me :)

    :)
     
    Ingrdnlsn, Feb 12, 2019
    #1
  2. XBF Lance J Win User

    Cortana not hearing me

    Hey Ingrid,

    Thank you for reaching out! You can actually
    use Cortana
    with either a headset or the Kinect's built in microphone. If you are using the latter and are still having issues with Cortana recognizing your commands, you might want to look into

    calibrating the Kinect microphone
    . Hope this helps! :D
  3. ThePouchBear Win User

    Cortana not hearing me

    Cortana should respond if you have a headset or Kinect hooked up. Try saying a command at the same time such as "hey cortana, volume up" it should prevent the sorry I didn't hear anything prompt and instead just do the command.
  4. Jose Rosario Win User

    Kinect doesn't hear me when Xbox One is on

    I had the same issue. Turning the unit on by voice worked but thereafter any spoken commands resulted in Cortana telling me, "Rats, I can't hear you. It might be a mic problem." This made no sense because clearly it *could* hear me since it replied with
    that statement every time I said, "Hey Cortana"! I resolved it by holding down the power button on the Xbox One to cause a hard reset. When I turned the unit back on, Kinect could hear me and Cortana could finally answer me.
  5. JhonSnow777 Win User

    Cortana don't hear "hey Cortana"

  6. CryAboutItPansy Win User

    Cortana hearing other players

    I turned the volume down and tested, also flipped the mic to mute position and tested with me commanding and then friends. They don't even have to speak loudly. I'll be getting a different headset soon. Not really worried about turning it off for the time
    being. Just may be a overlook that may affect people using the 3.5mm port. I can't find anyone with the same problem.
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Cortana not hearing me

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