credentials are wrong

Discus and support credentials are wrong in XBoX Accessibility to solve the problem; i went to re add my account to my 360 and it says there's a problem with my credentials and it removed my account from 360... Discussion in 'XBoX Accessibility' started by phefen, Sep 16, 2019.

  1. phefen
    phefen Guest

    credentials are wrong


    i went to re add my account to my 360 and it says there's a problem with my credentials and it removed my account from 360

    :)
     
    phefen, Sep 16, 2019
    #1
  2. McDaddyTree Win User

    credentials are wrong

    If you have 2FA setup on your account you'll need to setup an app password to access your account on the 360.

    https://support.microsoft.com/en-us/help/12409/microsoft-account-app-passwords-and-two-step-verification
  3. AirNebula732 Win User

    credentials are wrong

    Hey there

    Thanks for visiting the forums with this issue

    I'm afraid this seems to be a problem you need help with from xbox support they can help with this issue

    You can reach them at

    https://support.xbox.com/en-GB/contact-us
  4. oOSHARP KNIFEOo Win User

    Something wrong with credentials

    I had that ages ago so I just stopped using that account and started from scratch, is your email like *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***, you may have a out of place letter like *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** when you made the account because my account was @hitmail.co.uk so the I instead of O and
    I got the same error mate just hoped that helped.
  5. VibroPlex Win User

    Something wrong with credentials

    Go to
    http://Account.Live.Com
    and click on the link Can't Access Your Account then follow the instructions to reset your password.
  6. WPAK Win User

    Something wrong with credentials

    Hi there,

    have you tried to logon to www.xbox.com with the same credentials to see if that works
Thema:

credentials are wrong

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