Credits not depositing?

Discus and support Credits not depositing? in XBoX Rewards to solve the problem; i have had 28k credit sitting on my account since May 5th and have still not recieved my deposit. I would really like to use these to pre order State... Discussion in 'XBoX Rewards' started by eyeVSeye, May 19, 2018.

  1. eyeVSeye
    eyeVSeye Guest

    Credits not depositing?


    i have had 28k credit sitting on my account since May 5th and have still not recieved my deposit. I would really like to use these to pre order State of Decay 2 Ultimate Edition to play early. Is there any way to expedite this process?

    :)
     
    eyeVSeye, May 19, 2018
    #1
  2. Naffry
    Naffry Guest
    Trade-In Credit Note?

    Yes, i'd have thought every shop does this?
     
    Naffry, May 19, 2018
    #2
  3. Danno McK.
    Danno McK. Guest
    Not getting credit

    I didn't get this weekend's ribbon after playing two matches in the playlist. I wonder, do others who aren't seeing the ribbon already have the medal at Onyx level, due to the previous glitch? I do, and I wonder if they've just turned off the "prestige"
    levels beyond Onyx with the Title Update 2.
     
    Danno McK., May 19, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Credits not depositing?

    They would be scheduled to be deposited at the end of the month. Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 pending. So if you get to 5,000 between the 1st and 15th, they are deposited at the end of the
    month. If you get to 5,000 between the 15th and 30th, they are deposited by the 15th of the next month. There is no way to have credits deposited any earlier than what is scheduled.
     
    Smwutches, May 19, 2018
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello,

    From the FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. XBLRewards8 Win User

    Credits not credited

    Hello FabioCosta1976,

    You can earn Xbox Live Rewards Credit in two ways:

    1. By finishing the offers located on the MyMissions page at
    https://rewards.xbox.com/mymissions/
    .

    -or-

    2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
    back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

    Since you are a zero star member, you do not get payback Credits on your purchases. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/). However, your purchases did complee
    the SImply Rewarding offer, and those Credits are pending in your account. Your purchase of The Witcher did go to the Warrior Rewards offer, but did not make the minimum spending requirement for that offer, and therefore did not complete it.
  7. XBLRewards8 Win User

    credits

    Hello,

    From the previously available FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.


    You can review when your Credits were pending, as well as when you had 5000 pending, on the MyStatement on the MyRewards page.
  8. XBLRewards8 Win User

    Credits

    Hello Soveit,

    We see that you received your deposit in the mid-month deposit cycle that occurred yesterday. You can see a complete history of your Credit and deposit events from the MyStatement on the MyRewards page. You can then use the dates listed for your deposits
    to see their deposit as currency from your commerce page at (https://commerce.microsoft.com/), where they will be listed as a refund with a negative amount.
  9. XBLRewards3 Win User

    No credits

    Hi frankenchimp. You have 105,626 Lifetime Credits, which all have been deposited to your Microsoft account. The last deposit was made on December 13th. As Smwutches says, you can see your Credits history in your Statement on your MyRewards page. You can
    verify your deposits at http://commerce.microsoft.com. They will be listed as refunds.
  10. amatsutenchi Win User

    Credit

    Depending on your financial insitution it could take up to 72 hours before the refund officially gets posted to your account.
Thema:

Credits not depositing?

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