Cricket 19 loading then going back to Home Screen on xbox

Discus and support Cricket 19 loading then going back to Home Screen on xbox in XBoX Games and Apps to solve the problem; Hi my son is trying to play cricket 19 on Xbox one it loads then goes back to Home Screen on Xbox. We have done a clear the cache thing and unplugged... Discussion in 'XBoX Games and Apps' started by amyhubbard1, Jul 17, 2021.

  1. amyhubbard1
    amyhubbard1 Guest

    Cricket 19 loading then going back to Home Screen on xbox


    Hi my son is trying to play cricket 19 on Xbox one it loads then goes back to Home Screen on Xbox. We have done a clear the cache thing and unplugged and plugged back in and deleted and reinstalled it. He has purchased a DCL on this game (I don’t know what this means) can anyone help please?

    :)
     
    amyhubbard1, Jul 17, 2021
    #1
  2. XBF Houmaidi O Win User

    Cricket 19 loading then going back to Home Screen on xbox

    Hello @amyhubbard1!

    Since your son already tried reinstalling the game as well as restarting the console, we suggest attempting a Soft Factory Rest Xbox Support. You will need to select Reset and keep my games & apps. This will reset the OS and delete all potentially corrupted data which can be the cause of the issue you are facing without deleting your games or apps.

    Note: Please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

    Give the troubleshooting a try and let us know how it goes!

    I hope that this helps you out!
  3. amyhubbard1 Win User

    Cricket 19 loading then going back to Home Screen on xbox

    This hasn’t worked, doing the same thing going back to Home Screen. Any other ideas?
  4. amyhubbard1 Win User

    Cricket 19 loading then going back to Home Screen on xbox

    Thanks for getting back to me, yes I looked on Twitter and there are issues with Xbox and the cricket game 🤦‍♀️
  5. XBF Houmaidi O Win User

    Cricket 19 loading then going back to Home Screen on xbox

    Please make sure that the game as well as the console re booth up to date. If that's the case but the issue still persists with only this specific game, we suggest getting in touch with the game developer to report the issue.
  6. psi01 Win User

    Netflix not loading

    I say xbox go to Netflix....the Netflix title screen appears and the circular loading icon comes up at the bottom, then it freezes and goes back to the home screen.....any ideas?
Thema:

Cricket 19 loading then going back to Home Screen on xbox

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