Custom gamerpic removed withtout violating any guidelines?

Discus and support Custom gamerpic removed withtout violating any guidelines? in XBoX on Consoles to solve the problem; My previous gamerpic was a picture of my dog wandering through a meadow. It was up for a couple months and suddenly disappeared. I contacted support... Discussion in 'XBoX on Consoles' started by selkie1905, Feb 3, 2020.

  1. selkie1905
    selkie1905 Guest

    Custom gamerpic removed withtout violating any guidelines?


    My previous gamerpic was a picture of my dog wandering through a meadow. It was up for a couple months and suddenly disappeared. I contacted support and after a rather long exchange I wasn't able to get any further information other than it must have violated
    one of the guidelines. I have no idea which guideline it would have violated and received no notification of the photo's removal or why.* I attempted to re upload the picture and it has not returned.

    How do I find out more information about why it was removed?

    *Clarification: This includes checking the enforcement page

    :)
     
    selkie1905, Feb 3, 2020
    #1
  2. XBF Eladio M Win User

    Custom gamerpic removed withtout violating any guidelines?

    Thank you for taking the time to post this on the Xbox Forums. We understand that you are inquiring more info as to why you had the picture on your account removed.

    We here on the Xbox Forums do not have the necessary tools to effectively assist you in finding or identify the cause of why your pic was removed. This is something that only the Enforcement Team would know info about and this info should be posted in the
    link provided by Xbox Forums MVP Ambassador and Moderator
    Smwutches
    .

    If you have already taken the time to investigate this site, and did not find the info you seek, we would be unable to assist you further as anything Enforcement related is out of our scope of abilities.

    The only other thing would have to be that for some reason or another there was something found in that pic that deemed it worthy of an Enforcement action.

    Every enforcement that’s issued is rooted in the
    Microsoft Services Agreement
    and
    Code of Conduct
    , but it’s not practical to list every possible scenario. Keep in mind that Xbox Customer Support is also unable to assist you in anything Enforcement related.

    I'm sorry about any confusion or turmoil this might have caused.
  3. selkie1905 Win User

    Custom gamerpic removed withtout violating any guidelines?

    So there is no way to find out why the photo is removed? Is there anyway to contact enforcement directly? I have read the guidelines but feel apprehensive about uploading another custom gamerpic if it can be removed with no explanation. I am a freelance
    photo/ video editor so I am very careful with images I use and share.
  4. Smwutches Win User

    Custom gamerpic removed withtout violating any guidelines?

  5. DanMen334 Win User

    Custom gamerpic removed withtout violating any guidelines?

    images take some time to appear in what they're reviewed, even if they don't actually break any rules they should allow you to keep it, just wait about 72 hours
  6. selkie1905 Win User

    Custom gamerpic removed withtout violating any guidelines?

    Okay. Thanks everyone anyway for your help/ input.
Thema:

Custom gamerpic removed withtout violating any guidelines?

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