Customer services

Discus and support Customer services in XBoX Sales and Promo to solve the problem; Hi I contacted customer services over a week ago and my issue was escalalted to a more senior level with me being told i would get a copy of the... Discussion in 'XBoX Sales and Promo' started by RichardHinton1, May 6, 2021.

  1. Customer services


    Hi

    I contacted customer services over a week ago and my issue was escalalted to a more senior level with me being told i would get a copy of the conversation and a manager would get in contact.
    I am still waiting and wondered if anyone else has had the same issue.

    lucky for me i have screen shots of the conversation showing that all this would be done but to date nothing has

    :)
     
    RichardHinton1, May 6, 2021
    #1
  2. Smwutches Win User

    Customer Service

    Sometimes you might receive an email later, but as far as I know, there's no other way.
  3. M3tal Daz3 Win User

    Customer Service

    In the end of every contact with xbox chat support you can rate the performance of the support agent.
  4. xMike JSSx Win User

    Customer Service

    Call them back and try another agent or try chat support. 1-800-4my-xbox if you're in the US/Canada or
    http://support.xbox.com/contact-us
    ugh... I am drained with this. Mostly I am upset with Michael then over the actual problem... needed to vent. I will probably just go buy AC at Walmart then deal with this on Monday. For sure writting down that number, thank you.
  5. Daft Badger Win User

    customer service ****

    If you can't see the support forums then perhaps a trip to the opticians might be in order.
  6. Smwutches Win User

    Customer Service

    1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
Thema:

Customer services

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