Deals with Gold Price Change Refund

Discus and support Deals with Gold Price Change Refund in XBoX Sales and Promo to solve the problem; I'm just curious as to whether or not there is a window of opportunity in which you can be refunded the difference for a game that has gone on sale... Discussion in 'XBoX Sales and Promo' started by Toasty Burger, Feb 2, 2015.

  1. Deals with Gold Price Change Refund


    I'm just curious as to whether or not there is a window of opportunity in which you can be refunded the difference for a game that has gone on sale near the time of purchase. I doubt that there is, but I just want to make sure. I'm asking because I just
    bought Far Cry 4 last week and see that it's now a Deal with Gold.

    :)
     
    Toasty Burger, Feb 2, 2015
    #1
  2. DystopianCow
    DystopianCow Guest
    Charged full price on sale items

    Hi there,

    Yesterday, September 23rd, I purchased two games currently discounted on Deals with Gold, but was charged the full, undiscounted price for these two games.

    The games are:

    Styx: Shards of Darkness

    Deals with Gold - 60% off

    Regular price - $64.99

    Sale Price - $26.00

    I was charged - $64.99

    Order # 6517645685

    and

    Kholat

    Deals with Gold - 33% off

    Regular price - $19.99

    Sale price - $13.39

    I was charged - $19.99

    Order # 3374553403

    If you could please refund the overcharged amount on these games, it would be greatly appreciated. Thank you.

    Cheers,

    Darcy
     
    DystopianCow, Feb 2, 2015
    #2
  3. spoonwithk
    spoonwithk Guest
    Need to cancel my order and request refund of Red dead redemptuon

    I just bought Red dead redemption for Deals with gold on the xbox store.

    But price discount did't applied from my gold account.

    I wanna cancel my order and refund of it.
     
    spoonwithk, Feb 2, 2015
    #3
  4. onyxishere
    onyxishere Guest

    Deals with Gold Price Change Refund

    That's unfortunate. What you should do is contact phone support for assistance. They are the only ones who can issue refunds.

    If you live in North America then dial 1-800-469-9269
     
    onyxishere, Feb 3, 2015
    #4
  5. onyxishere Win User

    Deals with Gold Price Change Refund

    That's unfortunate. What you should do is contact phone support for assistance. They are the only ones who can issue refunds.

    If you live in North America then dial 1-800-469-9269
  6. maxen Win User

    Deal of the week section has not been updated???

    The sales detailed on Major Nelson's blog are not always the same as the Deal of the Week, and by now the prices should have changed. On a couple of games there is the little Gold crown you mention because the deal is a Gold-exclusive, but on others the
    price is just lower because it's irrespective of Gold status.
  7. onyxishere Win User

    Black Ops III Bundle

  8. Smwutches Win User

    Need help with promotion

    That was part of last week's Deals with Gold which ended. Deals with Gold change every Tuesday so unfortunately there would be no way to get the sale price again unless it goes on sale again.
  9. Smwutches Win User

    the game ark was on sale yesterday

    The game was part of last week's Deals with Gold. Deals with Gold change every Tuesday which is why it's not on sale anymore. Unfortunately the only way to get the game at sale price is if it goes on sale again.
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Deals with Gold Price Change Refund

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