December/March Survey Credits Still Pending?

Discus and support December/March Survey Credits Still Pending? in XBoX Rewards to solve the problem; My December 2017 and March 2018 survey credits worth 250 each have been stuck in pending. What do I need to do for them to go through and my balance... Discussion in 'XBoX Rewards' started by UnimPhenomenous, May 17, 2018.

  1. December/March Survey Credits Still Pending?


    My December 2017 and March 2018 survey credits worth 250 each have been stuck in pending. What do I need to do for them to go through and my balance reflect properly?

    :)
     
    UnimPhenomenous, May 17, 2018
    #1
  2. 250 rewards?

    it says that if you complete the survey for each month you will get 250 credits. I did March and April and they are still pending and now I did may . When will I get my credits
     
    nightmare12326, May 17, 2018
    #2
  3. JOHLC
    JOHLC Guest
    Pending credits

    Hello,

    I have several credits from months ago that are still in a (Pending) state. How long do I need to wait for this?

    All show pending on the website:

    [table][tr][td]04/14/17 - Completed April Survey - 250 Credits[/td][/tr][tr][td]12/03/16 - Completed December Survey - 250 Credits[/td][/tr][tr][td]07/17/16 - Completed July Survey - 250 Credits[/td][/tr][tr][td]05/01/16 - Made First Purchase With Local Currency - 1,250 Credits[/td][/tr][tr][td]05/01/16 - Completed May Survey - 250 Credits[/td][/tr][/table]
     
    JOHLC, May 17, 2018
    #3
  4. Smwutches
    Smwutches Guest

    December/March Survey Credits Still Pending?

    Credits are deposited after you have at least 5,000 pending. Or you can request a deposit once you have at least 1,000 pending. So if those are the only 2 items pending, you have not earned enough for a deposit yet.
     
    Smwutches, May 18, 2018
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello,

    As stated in the FAQ, we only schedule a deposit automatically at 5000 or more pending Credits. Since your pending Credit amount was beneath this amount, it had not been scheduled. If you would like to request a scheduled deposit, you may do so once you
    are at 1000 or more pending Credits. There will be a button on your MyRewards page. If you are wondering about your current balance being deposited, from the FAQ on Vault Credits:





    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. XBLRewards8 Win User

    December/March Survey Credits Still Pending?

    Hello,

    As stated in the FAQ, we only schedule a deposit automatically at 5000 or more pending Credits. Since your pending Credit amount was beneath this amount, it had not been scheduled. If you would like to request a scheduled deposit, you may do so once you
    are at 1000 or more pending Credits. There will be a button on your MyRewards page. If you are wondering about your current balance being deposited, from the FAQ on Vault Credits:





    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
  7. Smwutches Win User

    December/March Survey Credits Still Pending?

    Credits are deposited after you have at least 5,000 pending. Or you can request a deposit once you have at least 1,000 pending. So if those are the only 2 items pending, you have not earned enough for a deposit yet.
  8. XBLRewards8 Win User

    Urgente

    Hello DingoWave,

    We see that you took the survey on March 8th, and the Credits for that activity are currently pending in your account.
  9. XBLRewards8 Win User

    Rewards Credits will be converted to local currency.

    Hello Fear Pablo,

    We have just performed the mid-month deposit. Your available pending Credits were deposited. Since your survey event on March 3rd just occurred, it was not available for that deposit, and is still pending.
  10. Smwutches Win User

    my reward

    Are you just looking for December's or are there others you're missing? Keep in mind it takes about 96 hours for credits to show as pending after completing the survey, so it would be too early for December's to show up.
Thema:

December/March Survey Credits Still Pending?

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