deposit points

Discus and support deposit points in XBoX on Consoles to solve the problem; I receive message that my reward points can't be deposited, I've checked all my billing info and everything is good,please help.... Discussion in 'XBoX on Consoles' started by Angelsalsero63, Feb 13, 2014.

  1. deposit points


    I receive message that my reward points can't be deposited, I've checked all my billing info and everything is good,please help.

    :)
     
    Angelsalsero63, Feb 13, 2014
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    points deposit?

    Hello,

    These Credits were just deposited. From the FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
     
    XBLRewards8, Feb 13, 2014
    #2
  3. Insanity RaR
    Insanity RaR Guest
    points deposit

    Hi i recently posted about not being able to get my points because i had to change my region which i could not so i opted out and was told to put a new post to get my points from my account put into this one thankyou
     
    Insanity RaR, Feb 13, 2014
    #3
  4. Daft Badger
    Daft Badger Guest

    deposit points

    Daft Badger, Feb 13, 2014
    #4
  5. Murphs-A47006C9-2185 Win User

    Microsoft points redeemed

    Points are only deposited twice monthly, around the 15th and 30th. Typically if the points are pending between the 1st and 15th they're deposited at the end of the month (around the 30th) and if the points are pending between the 16th and 30th they are deposited
    around the 15th of the next month.

    Unfortunately those are the only times points are deposited.
  6. urnotwutuown Win User

    400 points for 12 mo renewal dashboard promo

    I have checked my billing points history and found no deposits of 400 points or multiple deposits that equal up to 400 points.
  7. bowski477 Win User

    poitns for yealry renewal

    Xbox LIVE Rewards Points equal to or greater than 100 will be automatically deposited into your Xbox LIVE account each month. It may take up to 30 days for the points you earn to be deposited into your account. If your points total is less than 100,
    the points will be held as pending until 100 total points are reached and deposited into your account.
    Pending points are usually deposited around the 15th and 30th of each month. Your points might just be pending until the next deposit date.
  8. Murphs-A47006C9-2185 Win User

    i was told theres a deposit my rewards button on myrewards but i dont see it. i need 2 redeem pnts

    The only time we are able to request a manual deposit is when you have between 1,000 and 4,999 points. At that time you can activate the manual deposit request and the deposit is processed on the next deposit date (it is not immediate). If you have over
    5,000 points then they are typically automatically deposited to you account on the next deposit date.
  9. XBLRewards8 Win User

    points not deposited

    Hello Rabbit Usako,

    Your deposit is being prevented due to a mismatch between your Mexican Rewards Account region and your US Microsoft Account region. When you register into the Rewards program, we create a Rewards account based on your Microsoft Account region at the time
    of registration. Since your Rewards Account is a separate entity from your Microsoft Account, migrating your Microsoft Account region will not also change your Rewards Account region. Therefore, when your Rewards Account attempts a deposit in one regional
    currency, it cannot complete when your Microsoft Account is of a differing currency.

    However, this issue can be fixed by heading over to the Microsoft Commerce page at (https://commerce.microsoft.com) to update your Microsoft account to match your Xbox Live Rewards location.
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deposit points

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