Design lab app shopping cart problem

Discus and support Design lab app shopping cart problem in XBoX Games and Apps to solve the problem; Hi all, I'm trying to order an Xbox controller through the Design Lab app on my console. However, when I press 'Add to shopping cart' it goes to my... Discussion in 'XBoX Games and Apps' started by DAD2206, Jan 18, 2019.

  1. DAD2206
    DAD2206 Guest

    Design lab app shopping cart problem


    Hi all,

    I'm trying to order an Xbox controller through the Design Lab app on my console. However, when I press 'Add to shopping cart' it goes to my shopping cart, but there's nothing in it. What can be the problem here? My region is the Netherlands.

    Thanks!



    :)
     
    DAD2206, Jan 18, 2019
    #1
  2. Paul1708 Win User

    Design lab app shopping cart problem

    Hey

    Seems like a possable bug you can check your shopping cart on microsoft.com and then check out from there. If it doesnt show in your cart at all then i would design the controller via a browser on PC direct from the store.
  3. Half Fish Half Win User

    Design lab app shopping cart problem

    This could possibly be a problem with your web browser. I would suggest that you attempt another design, submit it to the cart, and if that continues to fail try a different web browser just in case something is creating a conflict.
  4. Stanley Broo Win User

    What does this mean?

    Have exactly the same issue. Added some 15 Xbox controllers from Xbox design labs (there was no other way to save them in the gallery)

    ..then my shopping cart crashed when started to delete controllers from the cart that we didn't want to purchase.

    Now my Company account can't be used to make purchase through Microsoft SE store anymore.

    Any ideas are welcomed , tried Store support, looking at many threads with the same issue...no answer.

    I think the cart is trying to show something but can't ..broken links between gallery/Xbox design labs and the shopping cart?

    My account works perfectly I'm able to design one controller in the US store , but when using SE store the cart is broken.

    It's clearly some data stuck in the backend not being able to show the designed Xbox controllers ..that we deleted from my gallery.

    Have tried different devices, browsers, cleared the cache, cleared STORE app...

    ///////////////////////////////////////////////////////////////////////////

    Ett fel uppstod på vår server. Vänta en stund och se om det löser problemet.

    DownstreamServiceError-UnknownReason-UnknownReason

    H0jY6vP53ke2zUll.0.0.3.1

    2019-04-10T12:51:22.000Z

    ////////////////////////////////////////////////////////////////////
  5. Smwutches Win User

    Pending order

    Before you check out with design lab it actually states this in the cart:

    Due to the customized nature of Xbox Design Lab, you cannot cancel or modify your order once it is placed. Your Xbox Design Lab order will deliver in 2 to 3 weeks.
    You will be charged immediately, and the order cannot be returned or refunded.
  6. UltimateMurder7 Win User

    Fortnite crashing every time I try to start it up

    I have the same problem after the latest update of the shopping carts
Thema:

Design lab app shopping cart problem

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