Design Labs was engrave feature text box broken since 2017

Discus and support Design Labs was engrave feature text box broken since 2017 in XBoX Sales and Promo to solve the problem; I have a problem that seems others have reported multiple times since 2017 and it still hasn’t been fixed?????? On the sales page Design Labs one can... Discussion in 'XBoX Sales and Promo' started by james.btex, Dec 2, 2019.

  1. james.btex
    james.btex Guest

    Design Labs was engrave feature text box broken since 2017


    I have a problem that seems others have reported multiple times since 2017 and it still hasn’t been fixed??????

    On the sales page Design Labs one can design there own wireless Xbox Controller by choosing the colors, adding rubberized grips, etc.

    There is also a choice to “Engrave” it up to 16 digits.

    One enables it by turning on the engrave slider button and then type the phrase you want engraved.

    THIS FEATURE IS STILL BROKEN SINCE 2017!!

    I can’t even type one digit into that 16 digit box and it gives “unexpected error, try again”!

    With this error occuring no matter what is entered, it makes it impossible to purchase the controller if you want it engraved!

    :)
     
    james.btex, Dec 2, 2019
    #1
  2. {Parity} Win User

    Design Labs was engrave feature text box broken since 2017

    Please don't open multiple threads for the same issue. It is against the forum guidelines.
  3. {Parity} Win User

    Why is Design Labs engrave feature text box broken since 2017?

    It is against forum guidelines to open multiple threads for the same issue. Here is the

    LINK
    to your other thread.
  4. JONO228 Win User

    Why is Design Labs engrave feature text box broken since 2017?

    Same problem, a patch for this is overdue and WHEN?
  5. {Parity} Win User

    Why is Design Labs engrave feature text box broken since 2017?

    The best way to reach Live Support would be here:
    https://support.xbox.com/contact-us

    Step 1 ----Select Xbox One

    Step 2 ----Select See other options

    Step 3 ----Select topic (Ex. System Update)

    Step 4 ----Select "Show contact options"

    Step 5 ----Select request a call from support
  6. Allebas Win User

    Design lab engraving glitch

    Thats Design Lab customer support and they would be better equip in helping you with the engraving issue.
Thema:

Design Labs was engrave feature text box broken since 2017

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