Did not receive $5 promotional money

Discus and support Did not receive $5 promotional money in XBoX Sales and Promo to solve the problem; I had registered 2 receipts in the mounth of may for the $5 back program and only received $5 for one of them. I was guided here through customer... Discussion in 'XBoX Sales and Promo' started by PhilliesPhan27, Jun 27, 2014.

  1. Did not receive $5 promotional money


    I had registered 2 receipts in the mounth of may for the $5 back program and only received $5 for one of them. I was guided here through customer support saying that it would be no problem. Please respond asap

    :)
     
    PhilliesPhan27, Jun 27, 2014
    #1
  2. Halo WC Voices of War REQ Pack

    Did not receive my Halo 5 Voices of War Promotional REQ Pack after viewing the entirety of the Halo World Championships.

    Thank you for the support.
     
    Ubernoobslayer2, Jun 27, 2014
    #2
  3. Miss Kleo
    Miss Kleo Guest
    Did not receive promotional game codes

    Hey Lynch931! It is required that you keep your WLID up to date and accurate but post back and we'll see what we can do for you. Did not receive  promotional money :)
     
    Miss Kleo, Jun 27, 2014
    #3
  4. Mister Cizl Win User

    Did not receive promotion

    Hey AlmasTypeR! Check your Xbox Live messages for more information. Thanks!
  5. XBF Leslie D Win User

    72 of my friends got the code for a $10 card and I didn't

    Hi there,

    Thanks for reaching out to us today. I would like to clarify what promotion or sale did you get that was suppose to give you access to the $10 gift card? Usually with our promotions when you're supposed to receive either a code you receive it via your Xbox
    Live messages. Depending on the promotion it can take between 2 weeks - 5 weeks for you to receive any promotional codes.
  6. Smwutches Win User

    Promotion

    There is a promotion to receive currency if you purchase gold from the Xbox. If you used a prepaid card you would not be eligible for the offer. If you did purchase from the dashboard, you should receive the money in 4 weeks.
  7. Vdeathrow93 Win User

    Have not received the 5 game codes either

    When did you renew your subscription? It takes 6-8 weeks after the promotion ends to receive your promotional items (aka the 5 game cpdes). You do not get the games at time of purchase of the subscription nor is the time it takes to receive them determined
    by when your purchased it.
  8. Jerbear 8D Win User

    Did not receive promotion game

    Yes, but do you think changing my gamertag had anything to do with it, the delay I mean?
Thema:

Did not receive $5 promotional money

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