Didn’t Get Overwatch Legendary Skins

Discus and support Didn’t Get Overwatch Legendary Skins in XBoX Games and Apps to solve the problem; Played on a free weekend awhile back, but just got the Ledgendary Edition last night. Game is working fine but I didn’t get the skins at all. They’re... Discussion in 'XBoX Games and Apps' started by OddestModest, Jun 20, 2019.

  1. OddestModest
    OddestModest Guest

    Didn’t Get Overwatch Legendary Skins


    Played on a free weekend awhile back, but just got the Ledgendary Edition last night. Game is working fine but I didn’t get the skins at all. They’re still locked in-game. It shows that I own the DLC in the store and on my MS account, but doesn’t appear
    under DLCs or anything for me to download/redeem. I read that if you had Origin Edition previously it messes it up - is it because I played the free weekend? Also the downloaded game shows up as OE as well. Is there a fix for this yet? Has anyone been able
    to get them? Or a way to just get a code for the skins? I mean I guess I can just earn them, but what was the point of LE if all I have gotten is OE and no skins? It was on sale, so I didnt pay extra for them, but it’s just kinda disheartening all in all.

    :)
     
    OddestModest, Jun 20, 2019
    #1
  2. Allebas Win User

    Didn’t Get Overwatch Legendary Skins

    Hi OddestMoodest

    The skins should be unlocked. If it isn't there you might want to reach out to Blizzard. You can try restarting your Xbox by holding the power button on your Xbox for 10 seconds then reload into the game. If that doesn't work you can try uninstalling
    and reinstalling the game. Hopefully that works. Otherwise, Blizzard do have a good customer support and get back to you fast. The quickest way to reach out to them is on twitter.
  3. XBF Diego M Win User

    overwatch legendary edition skin issues

    Hey Jacques,

    I'm sorry to hear that you haven't received the skins that come with the legendary edition of Overwatch. While Microsoft does not have any input with in-games items or skins being applied to your in-game account I'd be happy to help you figure out how you
    might need to access them.

    The description from the store does not specify which skins you are to receive. Skins in Overwatch aren't something that installs to your Xbox's hard drive rather they are unlocked in game so the Overwatch servers may just not be recognizing your entitlement
    to those skins. To troubleshoot that I recommend to perform a complete
    power cycle
    to your Xbox. Hold down the power button on the Xbox console until it turns off and unplug the power cord for a few minutes.

    I found a promotional video on YouTube for the legendary edition and what skins should be unlocked. They are as follows:

    [*]Epic
    • Carbon Fiber Genji
    • Pale Moira
    • Paragon Reinhardt
    • Winter Widowmaker
    • Shrike Ana

    [*]Origins
    • Security Chief Pharah
    • Strike Commander Morrison Soldier: 76
    • Slipstream Tracer
    • Blackwatch Reyes Reaper
    • Overgrown Bastion

    [*]Legendary
    • Okami Hanzo
    • Valkyrie Mercy
    • Police Officer D.Va
    • Mystery Man McCree
    • Fool Junkrat
    Let us know if you still can't find them in game under the Hero Gallery.
  4. {Parity} Win User

    overwatch legendary edition skin issues

    You should contact support directly for assistance with that. https://support.xbox.com/contact-us
  5. XBF Lance J Win User

    I bought overwatch legendary edition and don't got the skins

    Hey VSHZ,

    Thank you for reaching out. I see you purchased the Legendary Edition of Overwatch and were supposed to receive a code for skins within 2 weeks of purchase. At this point, your best option would be to reach out to one of our account specialists through
    Xbox Support. Hope this helps! :D
  6. XBF Leo G Win User

    How do i gift a game i already own?

    Hello Quinn3,

    Thank you for posting on the Xbox forums. We understand that you are unable to gift Overwatch to someone. We suggest utilizing the article entitled, "Help
    with giving digital games as gifts
    " in order to resolve this issue. Are you trying to gift

    Overwatch Legendary Edition
    ? It appears that the legendary edition is able to be gifted. Do you see the option to gift the game through the Xbox website? Be sure to let us know the results!
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Didn’t Get Overwatch Legendary Skins

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