Didn’t reserve $5 visa prepaid card that I ordered

Discus and support Didn’t reserve $5 visa prepaid card that I ordered in XBoX Rewards to solve the problem; redeemed $5 prepaid Visa card through rewards and never received the email 499589bc-6da7-470d-bf75-1d2c6ae5bca0 Discussion in 'XBoX Rewards' started by ryleex, Jun 16, 2018.

  1. ryleex
    ryleex Guest

    Didn’t reserve $5 visa prepaid card that I ordered


    redeemed $5 prepaid Visa card through rewards and never received the email

    :)
     
    ryleex, Jun 16, 2018
    #1
  2. Fuhgeddit
    Fuhgeddit Guest
    Gold subscription does not except prepaid cards.edit

    Not sure how in 2016, you don't use debit or credit cards but that's just me.

    Anyway, could someone else confirm if using prepaid VISAs work or not? You could always go to gamestop or bestbuy, use your prepaid VISA card on a subscription xbox live card. That should work. Perhaps order a digital code on amazon with your prepaid VISA. I'm pretty sure they accept it.
     
    Fuhgeddit, Jun 16, 2018
    #2
  3. B-Mitch905
    B-Mitch905 Guest
    Gold subscription does not except prepaid cards.edit

    I have used prepaid visa/mastercards in the past and they have worked. I never tried for a gold sub though because I would never pay full retail price for a gold sub
     
    B-Mitch905, Jun 16, 2018
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Didn’t reserve $5 visa prepaid card that I ordered

    Hello ryleex,

    Apologies for the inconvenience. We have escalated this issue to our Vault team to investigate. Once we know more, we will update this thread.
     
    XBLRewards8, Jun 18, 2018
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello ryleex,

    Our other team will reach out to you via private message with this code, since we cannot alter user-registered information. You can see your messages by clicking your profile in the top right corner of this website, and selecting "Messages" from the drop
    down menu that appears. Here are the redemption instructions that would have been in your email:

    To redeem your prize from a browser:

    • Go to www.prepaiddigitalsolutions.com


    • Enter your prepaid digital token

    • Immediately use the virtual card to shop online, or choose a physical card that will be mailed directly to you.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. XBLRewards8 Win User

    Didn’t reserve $5 visa prepaid card that I ordered

    Hello ryleex,

    Our other team will reach out to you via private message with this code, since we cannot alter user-registered information. You can see your messages by clicking your profile in the top right corner of this website, and selecting "Messages" from the drop
    down menu that appears. Here are the redemption instructions that would have been in your email:

    To redeem your prize from a browser:

    • Go to www.prepaiddigitalsolutions.com


    • Enter your prepaid digital token

    • Immediately use the virtual card to shop online, or choose a physical card that will be mailed directly to you.
  7. XBLRewards8 Win User

    Didn’t reserve $5 visa prepaid card that I ordered

    Hello ryleex,

    Apologies for the inconvenience. We have escalated this issue to our Vault team to investigate. Once we know more, we will update this thread.
  8. Smwutches Win User

    Have a question

    Right. There are 2 different $5 items you can redeem though. There's the $5 prepaid Visa card or the 5,000 rewards credits which is equal to $5.
  9. Smwutches Win User

    5$ Visa® Prepaid Card

    Since it's a Visa gift card, make sure you're redeeming it at http://prepaiddigitalsolutions.com
  10. XBLRewards8 Win User

    5$ Visa® Prepaid Card

    Hello,

    Apologies for the confusion. Here are the redemption instructions that should have been in your email:

    To redeem your prize from a browser:

    • Go to www.prepaiddigitalsolutions.com


    • Enter your prepaid digital token

    • Immediately use the virtual card to shop online, or choose a physical card that will be mailed directly to you.
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Didn’t reserve $5 visa prepaid card that I ordered

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