Digital copy to replace physical copy

Discus and support Digital copy to replace physical copy in XboX Insiders to solve the problem; My XBox One ate my Diablo 3 disc and then stopped working. The whole console just shut down. Seeing as I planned on replacing my console, I went ahead... Discussion in 'XboX Insiders' started by /u/DisabledCreative, Feb 4, 2020.

  1. Digital copy to replace physical copy


    My XBox One ate my Diablo 3 disc and then stopped working. The whole console just shut down. Seeing as I planned on replacing my console, I went ahead and got an XBox One X because my other console is no longer being serviced due to being an old model.

    But the game is still stuck. So I went to Best Buy and they did everything they could to remove it, but it isn't budging. It made "pop" sound like it was about to come out, but then it didn't.

    So I contacted XBox Help to see about getting a digital copy considering my physical one is no longer available. Nope! I'll have to pay full price for the digital copy, which is $59.99. I already paid for the game, as well as for all the DLCs (I know I don't need to buy the DLCs again). There's nothing they can do to replace the copy, which is really frustrating.

    I honestly don't understand why, if a consumer owns a physical copy and it's on their account, a digital copy can't be provided for free or at massive discount. I already have the game, but it's unavailable due to my old console no longer willing to give it up.

    Is there any way we can, in the future, have digital copies provided to us? Digital licenses we won't have to pay for because we already have the game? This will prevent so many issues in the future!

    Right now I'm about to just take a hammer to the old console because the screws that are on the inside are stripped on top and my screwdriver (regardless of size) can't get a grip on it.

    submitted by /u/DisabledCreative
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    /u/DisabledCreative, Feb 4, 2020
    #1
  2. brandiesel1 Win User

    Sniper Elite 3 - not even loading!

    Take it back to the store and get a replacement. Oh wait, it's a digital copy, you can't. Score another victory for a physical copy in the "Physical vs Digital" debate. I couldn't resist.

    Anyway, I hope you get it sorted.
  3. Auswulf Win User

    Games, digital or disc ?

    Physical copies of games FTW. I prefer physical copies over digital as I like to have them displayed. Physical copies and digital copies each have pros and cons though.
  4. NEWB 720 Win User

    Games, digital or disc ?

    • A physical copy does not require internet
    • If marketplace content becomes unavailable you still have a physical copy
    • They can be found for dirt cheap if you know where to look.
    • They sometimes appear as amazing collectors editions.
    • They hold back the progression of the futurist vision of media.
    • A physical copy can be carried and sometimes played in regions where that content is intended to be censored.
    • A physical copy can get scratched, broken, lost, or stolen.
    • Physical copies cannot instant switch between games.
    • Physical copies require traveling to a store or waiting on delivery to aquire.
    • Physical copies take up shelf space.
    • They require factories and physical resources to produce and contribute to waste in the form of plastic wrapping.
    • Physical copies rely on a functioning cd drive.
    • Banned users can still play physical copies.
    .

    • Digital copies can be re-downloaded if they currupt.
    • Digital copies can instant switch between games.
    • Digital copies do not rely on the cd drive to access.
    • Digital copies can be aquired instantly without wait or travel.
    • Digital copies do not take up shelf space.
    • Digital copies are not impossible to find unlike some rare physical copies of games.
    • Digital copies are easier for the publisher to maintain control over.
    • Banned users lose access to their games.
    • They are region specific and can maintain better region regulation.
    • If content is removed from marketplace then access could be lost.
    • If you do not have internet you cannot buy digital copies.
    • They cost more than physical copies.
    • They can consume massive amounts of hard drive space.
  5. PartyStew Win User

    MCC Crashing on Launch

    Digital copy, and I've tried other digital and physical copy games with no problems
  6. XBF Brad A Win User

    Walmart dosnt want to refund me a bad disc of rdr2 i need help :(

    Hello Kush,

    As mentioned by many ambassadors, you will need to contact the store for a refund/exchange. Microsoft is unable to provide a digital copy to replace a physical copy. I will be locking this thread as it has been answered.

    Thanks,

    Brad
Thema:

Digital copy to replace physical copy

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