Digital Game Purchase Won't Play

Discus and support Digital Game Purchase Won't Play in XBoX Games and Apps to solve the problem; I've been having issues with my xbox one and followed support instructions to reset console (with game and apps saved). I followed the instructions and... Discussion in 'XBoX Games and Apps' started by Nora Baggins, May 20, 2019.

  1. Nora Baggins
    Nora Baggins Guest

    Digital Game Purchase Won't Play


    I've been having issues with my xbox one and followed support instructions to reset console (with game and apps saved). I followed the instructions and reset everything. My Elder Scrolls game was still on my xbox one but when I click to play it says I need
    to install it. When I click to go to the Microsoft Store it says game is already installed. When I click play, it says I need to install game. I keep getting in this loop. I purchased the game with my gamertag and on this xbox. I don't know how to fix this.
    Any ideas?

    Thanks.

    :)
     
    Nora Baggins, May 20, 2019
    #1
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Digital Game Purchase Won't Play

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