DirecTV HR44/C31: DirecTV C61K - no 4K when connected to Xbox One S or X

Discus and support DirecTV HR44/C31: DirecTV C61K - no 4K when connected to Xbox One S or X in XBoX TV Hardware to solve the problem; DirecTV (Set-top Boxes) HR44/C31: DirecTV C61K (4K) - no 4K when connected to Xbox One S or X So, I have been doing the tango with Xbox Support... Discussion in 'XBoX TV Hardware' started by Martin Lerch, Nov 15, 2017.

  1. Martin Lerch
    Martin Lerch Guest

    DirecTV HR44/C31: DirecTV C61K - no 4K when connected to Xbox One S or X


    DirecTV (Set-top Boxes) HR44/C31: DirecTV C61K (4K) - no 4K when connected to Xbox One S or X
    So, I have been doing the tango with Xbox Support starting with my Xbox One S and it is now continuing with my Xbox One X. Issues:

    - I want to run my TV signal through the Xbox One

    - I have a DirecTV C61K (4K) receiver, however, whenever I try to watch a 4K program it tells me that the 4K is not supported. Switching to 1080p (oh yes, the C61K is connected to my non-4K HR44 Genie)

    - When I connect my DirecTV C61K receiver direct to my 4K TV, or when I connect it to my 4K Yamaha receiver, 4K is supported and working just fine.

    Then I tried it another way. I tried hooking all devices to my Yamaha 4K receiver, and then the HDMI out 1 from the receiver to the Xbox One X, then the HDMI out from the Xbox One to my 4K LT TV (10-bit HDR deep color HDMI 3 port). This setup will give
    me the 4K signal on my C61K (to my Yamaha), however, as soon as I watch a 4K show I get a message that I need to connect my Yamaha to a HDCP2.2 HDMI port. So that tells me that the Xbox One X (or S) does not support HDCP2.2 on their HDMI in. Could this be
    the reason why, when I connect the C61K direct to the Xbox One HDMI in, that the box switches to 1080p when watching a 4K program?

    Furthermore, I had to figure out a way to get audio from the Xbox back to my AV receiver, so I tried using the ARC HDMI 2 port on the LG TV, and connected it with the HDMI out 2 port on my Yamaha, and set up the audio return channel ... however I never got
    it to work DirecTV HR44/C31: DirecTV C61K - no 4K when connected to Xbox One S or X :) Anyway, this is not too important for this setup because I usually play Xbox with a 7.1 headset. I guess that this would be my preferred setup, but... still no 4K.

    Right now I have it back to this setup:

    - C61K connected to Xbox HDMI in

    - Xbox HDMI out to Yamaha HDMI 1 in

    - Yamaha connected to HDMI 3 in with HDR deep color enabled on LG TV

    It seems to look good and work great, but still no 4K support on the DirecTV end. Switches to 1080p. So I am wondering if DirecTV uses HDCP2.2 for their 4K programming and if there is a way to turn it off?

    Also, why is Microsoft not the innovator and add support for other HDR protocols besides HDR10? Come on. I paid a lot of money for my 4K TV in 2014, and a lot of money for my Yamaha 4K receiver in 2015, and none of it is compatible with Xbox One S or X?
    That's just plain silly. Sure wishes someone at Microsoft would see this and update the Xbox One software and drivers. I highly doubt that DirecTV (or any other TV provider) will bend and adhere to Microsoft's Xbox One tech. If Microsoft wants to continue
    with their Guide and TV play through then they have to make sure that it is all compatible with the TV providers' hardware.

    If anyone has any other suggestions for me regarding my setup and how to solve this 4K and HDR problem with my Xbox One X please chime in and let me know. I WANT MY HDR AND 4K!

    :)
     
    Martin Lerch, Nov 15, 2017
    #1
  2. DirecTV HR44/C31: Directv 4K channels limited to 1080p on Xbox One X

    DirecTV (Set-top Boxes) HR44/C31: Directv 4K channels limited to 1080p on Xbox One X
    The most recent thing that I have heard about this issue is that the video pass thru is not 4k compatible. I think it may have an older HDMI input that cannot handle 4k. I could be wrong.
     
    Beefy BundtCake, Nov 15, 2017
    #2
  3. 4K Set top Box - Directv

    I have an Xbox One X; I also have DirecTV; My television is an LG webOS TV UH6350; my DirecTV receiver is Model C61K-700. When I run my DirecTV receiver model C61K-700 directly to the HDMI input on my television (LG webOS TV UH6350 ) I am able to get 4K
    support from DirecTV. However, when I Set up live TV with my Xbox One X by Connecting my set-top box HDMI output to the Xbox One HDMI input I no longer get 4k support. I receive an error stating my television does not support 4K and it automatically switches
    to 1080P. Does the XboxOne X Connection to my set-top box only support 1080P? Also, is anyone else experiencing this when they connect a 4K set box to the Xbox One X?
     
    dmonroe-[xboxvenue], Nov 15, 2017
    #3
  4. Yazhol Win User

    Can Xbox One S pass 4k video through the HDMI input?

    I've tried my C61k (DirecTV 4k Mini), Amazon 4k Fire TV and TiVo Bolt through the Xbox One S. 4k isn't passing through for any of them.
  5. Yazhol Win User

    DirecTv 4k signal not passing through Xbox One S.

    I can confirm that a 4k signal won't passthrough my Xbox One S either. I've tried my DirecTV C61k (4k capable), TiVo Bolt and Amazon 4k FireTV. The One S won't pass through 4k from any of them. This sucks and is the MAIN reason I went ahead and got an
    Xbox One S. If I wanted to stick with separate inputs for my DirecTV and Xbox One I would have just stuck with my original Xbox One. Not happy...
  6. gwlashier Win User

    Directv 4K channels limited to 1080p on Xbox One X

    I am having the exact same problem with my C61K-700. In the advanced video input settings and "4K Details" my Xbox One X states that my TV supports 4K content (all the parameters pass as indicated with green checks). I bypassed the Xbox One X and connected
    my C61K-700 directly to my 4K TV and it does show up the 4K content. When connected to the XBox One X even though it passes all the checks in identifying my TV as being a compatible 4K TV, when going the the video input and resolutions setting within my C61K-700,
    the 4K option is grayed out and states your TV doesn't support 4K content. When bypassing the XBox One X, the 4K resolution isn't grayed out and I'm able to successfully check the 4K resolution and DirecTV channel 104 does display content in 4K and doesn't
    downgrade my resolution to 1080p as it does when connected to the XBox One X. I have yet to get a solution from XBox Support in resolving this issue.
  7. HomegrownSilky Win User

    DirecTV HR44/C31: Directv 4K channels limited to 1080p on Xbox One X

    The most recent thing that I have heard about this issue is that the video pass thru is not 4k compatible. I think it may have an older HDMI input that cannot handle 4k. I could be wrong.
  8. Wishfullracer1 Win User

    direct tv not working

    Even though I have the Directv HR44-200, which the xbox won`t recognize, I tried the setting for HR44-500. which is on the list of Directv models. I works better, but still takes about a minute to come on. This thing would be more useful as a anchor!
Thema:

DirecTV HR44/C31: DirecTV C61K - no 4K when connected to Xbox One S or X

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